This profile has been claimed by the business owner or representative.
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Mini of Baltimore is a great dealer. My service adviser Allen Rolocut, has always been helpful and knowledgeable. If you need dealer service, I strongly recommend them.
We bought a new mini countryman this past weekend and worked with Jason Rourk. We couldn't be more pleased with the level of service and the way Jason and the team at Mini of Baltimore treated us. No pressure sales tactics or lengthy back and forth with "the manager". Thank you Jason for a great experience.
The service department at Mini of Baltimore is outstanding. Allen Rolocut and team take the time to explain the service required and to care for customers and their cars.
Everyone makes you feel warm and at home... Mini of Baltimore, (outstanding service!!!)... I will definitely purchase my next mini here, at Mini of Baltimore....
Seems like my MINI rarely needs service but when those infrequent maintenance visits do arise I'm happy to visit my service advisor , Allen Rolocut. Without fail he takes care of me and my MINI with a welcome smile. I feel like Royalty when I'm there. Last visit I picked up my car just as the dealership was closing. Despite the late hour he gave me a little lesson, including hand drawn pictures, in automotive engineering as it pertained to to my cars preventative service. That was much appreciated and really above the call o... read more
All the members of the Service Staff are great. Allen Rolocut is our rep and takes great care to ensure we are satisfied and that our vehicle is delivered as promised. He goes above and beyond expectation each and every visit.
Mini of Baltimore provides an outstanding experience whether you are buying or servicing your vehicle. Jess Wildasin is a top-notch Service Advisor who goes above and beyond to make you feel at ease, keep you informed, and generally make your service appointment worthwhile.
I drive a long way for good service. I pass multiple dealerships along the way for the service I receive from Jess at this one. As a general manager of several Harley-Davidson dealerships I know good service when I receive it!
Whether I have a question, a problem or regular service on my Mini, Yoni is always so responsive and helpful. He is quick to provide answers, and makes sure I understand everything about my car, its maintenance schedule and available programs, the expected amount of time necessary in service, and even once helped me sync my phone! He makes sure everything is in order before handing the keys back to me, and does so with a genuine smile. His expertise and friendly attitude are the epitome of excellent service, and the reason w... read more
MINI has a 4.9 star rating with 2,859 reviews.
MINI is closed now. It will open tomorrow at 7:30 a.m.