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MINI
- Automotive
- Ramsey, NJ
About this business
Location details
925 Rt 17 S, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
"All staff interactions were pleasant and we, the buyer,..." All staff interactions were pleasant and we, the buyer, always felt respected and a priority. Staff was quick to follow-up when we had questions and, additionally, checked in following the purchase to ensure all was going well.
Business response:
Hi Chris, thank you for sharing your experience with our team at MINI of Ramsey. We are happy to hear you felt respected during your visit! Please consider returning to us for any future needs, we truly appreciate your business!
"Always a pleasure dealing with Michelle at MiNi of..." Always a pleasure dealing with Michelle at MiNi of Ramsey. This is my second MiNi and the entire experience was fast and easy. Keep it up :)
Business response:
Hello, Thank you for leaving MINI of Ramsey such a wonderful review. Michelle, and the rest of the MINI team, appreciate your kind words! We hope to see you back for any future needs.
"Great people to work with. They were quick, very..." Great people to work with. They were quick, very attentive to detail, extremely nice, and doesn’t pressure you to buy anything. They made the transition of me getting into my vehicle nice and smooth not one hiccup.
Business response:
Hi Eddie, thank you for leaving MINI of Ramsey this wonderful review. We are pleased to hear you found your visit to be quick and attentive! We hope you will return for any future needs!
"I brought my Countryman in for service and the original..." I brought my Countryman in for service and the original visit didn't solve the issue. I wasn't a happy client, but Mark, Ryan and team, were patient with me. They took the necessary time to find out what the problem was and insured everything was working prior to me getting my Mini back. And when I did, I was a happy Mini owner again. Even if there is a problem they always find a solution. They have been super reliable and that is why i continue to go there for my ... read more
Business response:
Hi Lnhabana, Thank you for taking the time to share your experience. We are truly sorry your first visit wasn't perfect, however, thrilled that we were able to make it right! Enjoy your MINI, we'll see you next time.
"Amazing! Spiro, my sales rep, was there for me as a..." Amazing! Spiro, my sales rep, was there for me as a customer. He created a working relationship that made me feel respected, heard as to my needs, and want to do business with Mini of Ramsey. Thank you! I can't stop sharing the positive experience and recommending you to friends and family.
Business response:
Hi Hjse8, Thank you for leaving MINI of Ramsey this excellent review. I'm thrilled to hear Spiro allowed you to feel respected and heard during your visit and we truly appreciate you sharing your experience with friends and family. We hope to see you all in the future!
"Wonderful! No pressuring and all options were explained..." Wonderful! No pressuring and all options were explained clearly. Bob and Videsh made getting our Mini Cooper S a great experience! They spoke with us rather than making a sales pitch to us. Bob & Videsh are role models for great customer service.
Business response:
Hi Jingz0617, I'm thrilled to hear you had a comfortable and informative experience at Mini of Ramsey. On behalf of our team, i'd like to thank you for taking the time to share your experience. We truly appreciate your business and hope to see you back for any future needs.
"I’ve been through dozens of dealerships in my lifetime..." I’ve been through dozens of dealerships in my lifetime and have never experienced such a smooth process. Most importantly, I never felt like I was being force fed anything, be it the vehicle, options, price, and any additional coverage. The entire experience was more conversational. The staff is spectacular. Abe Levi, Greg, Michelle, etc; what a wonderful set of folks that know how to treat people. I’d give them a 12/10. It was that good.
Business response:
Hi hbeylerian, On behalf of the MINI of Ramsey team I'd like to thank you for this excellent review and for recognizing the hard work of our staff. We are happy to hear you found out process to be smooth and comfortable and we hope to see you again for any future needs.
"The service department has gotten better, the..." The service department has gotten better, the professionalism is noticeable . The quality of work overall is better. I like the updating in real time by text and video by the technician, this time around it wasn’t done , I think it should be something mini of ramsey should do with all appointments.
Business response:
Hi Sonnet, Thank you for taking the time to leave MINI of Ramsey this wonderful review. We are thrilled to hear you found our services have improved and appreciate your feedback regarding real time updates. We hope to see you again for any future needs.
"The check in process was easy, updates were provided...." The check in process was easy, updates were provided. Upset that the system was not reset - still says 01/2021 3000 miles (has been this since early 2020) even though the work was performed.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 3,698 reviews.
When is MINI open?
MINI is closed now. It will open at 7:30 a.m.