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MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great experience" Everyone we spoke to was very friendly and professional. Pete was very knowledgeable about the cars that we test drove and was able to talk us through pros and cons to help us select the right car for us. He answered questions honestly and took the time to walk us through all the features of the car. He was very accommodating with our time schedule and we never felt pressured into buying a car. As an added bonus, Pete gave great recommendations for restaurants in the area.
Business response:
Excellent! It is gratifying to hear that Pete was able to deliver a purchase experience that suited your needs so effectively. We look forward to helping you enjoy your MINI to the fullest. Thanks again from all of us at Otto's MINI.
"Great Experience from Start to Finish" The whole experience is great from start to finish. Everyone was kind and attentive and couldn't have been more helpful. Preston and many others who attended to me (and my Mini) were fantastic.
Business response:
That's always our goal for you at every visit. Thank you for recognizing Preston and our service team!
"Excellent customer service. They were all talking to me..." Excellent customer service. They were all talking to me and making me feel comfortable. Asked me if I needed anything multiple times. Service was fairly quick as well.
Business response:
Excellent! Genuine warm hospitality is part of the Otto's MINI DNA!
"Preston Jackson is the greatest!" Preston is always makes the visit worthwhile. He answers all of my questions. He is one of the reasons I come here. The service warranty is one of the reasons I drive a Mini. Since it was too cold for you to wash my car, I will return on a much warmer day.
Business response:
Outstanding! Great to hear you have enjoyed working with Preston. We look forward to seeing you for a car wash soon!
"The service I receive from Otto’s Mini is the biggest..." The service I receive from Otto’s Mini is the biggest reason I don’t want to shop anywhere else for a car. Thank you.
Business response:
Outstanding! Your confidence means everything to us. Thank you for choosing Otto's!
"Always a pleasure to work with Preston! It is one of the..." Always a pleasure to work with Preston! It is one of the reasons I will be staying with Mini for my next car purchase. The extended warranty has been a bonus. Thanks so much for your prompt response when I have needed service and working with me to resolve any service issues. Thanks! Cindi Abribat
Business response:
Outstanding! We're so pleased to hear you enjoy working with Preston and he has been able to assist you so efficiently. Thank you for choosing Otto's MINI!
"Preston was great" Helped answer all my questions, took care of the service i needed on a dent/scratch and oil change/emissions, I like this dealership and the mini ownership experience
Business response:
Thank you for your recognition of Preston and our service team. We're pleased to hear we were able address your needs so effectively. Thanks again for choosing Otto's!
"CURTEOUS AND COMPITANT SEVERICE" THE SERVICE I RECIEVED ON MY MINI WAS VERY COURTEOUS AND COMPITANT. I HAD TO WAIT FOR THE CAR AS I LIVE FAR AWAY FROM A MINI DEALER/SEVICE DEPO. PRESTON KEPT US UP TO DATE AND MADE OUR EXPERIENCE RELAXING AND WITH NO STRESS. HE CONTINUALY FOUND US THROUGHOUT OUR WAIT TO LET US KNOW WHERE THEY WERE WITH THE PROCESS AND HOW MUCH LONGER IT WOULD BE. I WILL DEFINALTY BE RETURNING AND HIGHLY RECOMEND THERE SERVICE DEPARTMENT THANK YOU FOR YOUR CONSIDERATION PRESTON..... EMMA/WAYNE
Business response:
Outstanding! Its great to hear Preston was able to deliver an efficient and informative service visit for you. We look forward to seeing you next time. Thank you for choosing Otto's !
"Preston is the GOAT!" Ever since Preston became my service associate way back in Exton, and now in West Chester, I've been spoiled. He's friendly and accommodating and go the extra mile.
Business response:
We're delighted to hear you have enjoyed working with Preston. Thank you for servicing with us here at Otto's!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 10:00 a.m.