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MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"I was critical of my last visit a few months ago. They..." I was critical of my last visit a few months ago. They didn’t seem to expect me, were confused about a loaner car, seemed to have restrictions on being able to wait for the car. This weeks visit was 100% better. Prompt and efficient service, consistent communication, etc. I still think the dealership has lost the few of a Mini dealership, which is disappointing. It is obviously now a BMW dealer w Minis shoves in the corner, but other than that the experience was gre... read more
Business response:
We're pleased to hear you had a prompt and efficient service visit with us. Thank you for patronage during this challenging time.
"Great Service " I've had my mini's serviced at Ottos Mini for over 12 years now and have always been 100% satisfied with all services, here's to another 12 years👍
"Well done and communicated. The text of the video of my..." Well done and communicated. The text of the video of my car was really cool!! Measures taken for safety during this pandemic were appreciated. Thanks!
Business response:
Thank you for servicing with us during this unprecedented time. We're delighted to hear your visit was efficient and informative.
"new normal" new procedures were quick and easy - staff very patient. As always, great service - efficient and everything was completed on time with great follow-thru. The video and the walk around by the service tech was nice and informative.
Business response:
We all are doing our best to adapt to this "new normal." We're pleased to hear were able to provide you with the same informative and efficient service you can expect here at Otto's MINI. Stay safe!
"Dependable service" Under the present circumstances, it's good to know that when you really need help, Otto's service department is dependable and considerate. Only needed a tire fixed, but they made sure to get me in quickly and took care to make sure it was done properly, and took care regarding cleanliness. Great job!
Business response:
We're pleased to hear we were able to assist you with your tire needs during this challenging period. Stay safe and healthy!
"quick" everything was done on time. good service. the only thing was two different make tires was put on, due to the time restraints probably because of manitory shutdown by state.
Business response:
Please contact our MINI service advisor Preston Jackson at 610.455.2830 for assistance with your tire question.
"Great Team " I was there to get my Countryman inspected. Turned out that my insurance had expired. Preston and the team were very patient while I got the situation corrected and a new insurance card faxed to them. They inspected the car and sent me on my way. Even with all that happened with my insurance I was out of there in a little over 2 hours. I didn't even need to get the loaner that was waiting for me. Thanks so much for your patience and excellent service.
Business response:
Excellent! We're so pleased to hear Preston and our team were able to assist you so efficiently and effectively. Many thanks for choosing Otto's MINI!
"Best. Service. Ever." Preston and his team took care of me like was the only customer they had. From check-in to my Lyft back the office, everything was top flight, including a real-time explanation of the services performed on a video while my car on the lift. They even fixed my gas cap - complimentary. And all of this in the middle of a pandemic!
Business response:
Thank you for recognizing the efforts of Preston and our service team. We're delighted to hear we were able to assist you so efficiently and effectively. Many thanks for choosing Otto's!
"Excellent car buying experience!" I'm on my third Mini Cooper from Otto's and all interactions have been nothing but pleasant. Pete is such a nice guy and absolutely wonderful to deal with - no pressure or bs. Highly recommend!
Business response:
We are so pleased to hear you enjoy working with Pete. Thank you for being a loyal member of the Otto's MINI family!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is open now. It will close at 5:00 p.m.