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MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"inspection and emmissions" first rate service Preston kept me informed thru the entire visit all work was done in a timely manner entire staff, from check in thru cashier, were very friendly and accomodating
Business response:
Excellent! We're pleased to hear Preston and our MINI team delivered the professional and efficient visit we strive for each time. Many thanks for choosing Otto's!
"Pete is very professional and patient. Pete was very..." Pete is very professional and patient. Pete was very quick to respond and he answered all of my questions. He is genuinely happy to serve his clients. We will recommend others to him.
Business response:
Outstanding! It is our pleasure to hear you enjoyed working with Pete on your recent purchase. Many thanks for choosing Otto's MINI.
"Preston is great" Preston was really patient in helping me get my car repaired and going over everything that needed repair. Also he and the manager made sure to bring my car back to my home to minimize my risk for the virus. They really took time to go through everything with me and making sure I was comfortable with all the repairs. I want to keep Preston as my service provider.
Business response:
We're so pleased to hear Preston delivered a great service visit for you. Many thanks for choosing Otto's MINI.
"Coronavirus can't stop us from buying our new mini!" We were pretty set on buying a mini cooper from Otto's Mini and had just about picked a car when coronavirus hit. Pete, our sales agent, stayed in touch with us via email throughout the pandemic and when we had chosen the car we wanted (via the website) Pete put a hold on it for us. Once the dealership was allowed to start up sales again, the staff couldn't have been more helpful and careful. We were asked to come to the dealership at a specific time and were given a sepa... read more
Business response:
Thank you for your patience as we work through the challenges of coronavirus together. We're delighted to hear it was worth the wait. Many thanks from all of us here at Otto's!
"Electric Mini Preorder" I preordered an electric Mini in December and Pete got back to me right away and brought me into the showroom to test drive and decide on details. Pete kept the communication lines open for the next few months while I waited. He always answered my questions right away and never seemed bothered. Because of the covid-19 pandemic our transaction was different from a typical transaction, with social distancing being enforced. But Pete took it in stride and made the overall experience smooth and enjoyable... read more
Business response:
We're delighted to hear Pete was able to overcome the challenges presented by coronavirus and still deliver a great experience for you! Thank you for choosing Otto;s MINI!
"Satisfaction guaranteed " We always receive prompt service. the staff is very professional and efficient. The loaner was clean and my car was pristine when it was finished being serviced.
Business response:
That's our goal for you at every visit. Many thanks for choosing Otto's MINI!
"Never did I wonder what it would be like to get my car..." Never did I wonder what it would be like to get my car serviced in a COVID-19 world. I was thoroughly impressed with the process. From the moment I pulled up to the dealership, I was treated with consideration and care. I left my vehicle to be serviced and was provided with updates, not to mention a virtual walk through of what was done with the vehicle and what needed to be done. I was confident that my loaner was appropriately disinfected, as well as my own vehicl... read more
Business response:
Outstanding! Thank you for your wonderful compliments for our customer care process. We are working hard every day to ensure the safest possible visit during these unprecedented times. Many thanks again for choosing Otto's!
"absolutely wonderful" I needed an oil change and inspection during the covid-19 social distancing, and everyone at Otto's was so professional , friendly and safe. I was pleased to see everyone was wearing a mask, and sanitizing anything that was touched. The waiting room was clean and quiet, and I was able to use the Wifi to keep up with my teaching commitments while I waited. The car was serviced quickly and I even got an emailed video of the inspection. It was also cleaned and sanitized. Thank you all for making me feel s... read more
Business response:
In these uncertain times we are working hard to ensure the safest possible operation for customers and staff. We are gratified to hear you were so pleased with the efficiency and quality of your visit. Thank you again for choosing Otto's.
"Preston, you did an excellent job, I couldn't ask for any..." Preston, you did an excellent job, I couldn't ask for any better service. As I told Chad, you guys are super! I have 33 years in the automotive business and you continue to provide superior service superior quality, and are a great dealer. We are proud to be one of your customers. Thank you
Business response:
Thank you for your wonderful compliments. We take great pride in ensuring consistent quality every day. Many thanks again for servicing with us in these challenging times.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is open now. It will close at 5:00 p.m.