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MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great experience at Otto’s MINI" Good selection available at their beautiful new dealership location. Really appreciated that they gave us the chance to look around on our own when we arrived, but were also available when we had questions. My salesperson, Michael, was very knowledgeable, professional, and made the entire experience a pleasant one. Just picked it up yesterday, but loving my MINI already!
Business response:
Thank you for visiting us at our new location. We're pleased to hear Michael D delivered a great purchase experience for you. Thanks again for choosing Otto's MINI.
"Easy. No pressure." It is a beautiful dealership. The salesman did a fantastic job. I felt like I was treated well and the salesman listened. He didn't try to sell me something I didn't want.
Business response:
Listening to best understand your needs is key to our mutual success. Thank you for choosing Otto's MINI.
"Far Flung Friends" I could probably go to a MINI service center closer to home but travel 1.5 hours just to see my friends Pete and Preston.
Business response:
Outstanding! Thank you for travelling the extra distance to do business with us and visit with Pete and Preston!
"Great Service " Great service but really disappointed that Mini moved from Exton to West Chester. Part of the reason we bought our car at Ottos was because of its location in Exton. Getting to and from the West Chester site is challenging for working folks.
Business response:
We truly appreciate your business and will do our best to assist you in scheduling your service visits to minimize any additional inconvenience.
"Peter and the team at Otto’s Mini are truly exceptional...." Peter and the team at Otto’s Mini are truly exceptional. Their efforts to get me into my new Mini the same day are highly appreciated!
Business response:
Thank you for your kind words for Pete and our MINI team. We're so pleased to hear your purchase experience was arranged so efficiently.
"Recommended Best Service in the area" The dealership was very accommodating in providing me service in a last minute emergency situation. My vehicle is my only means of transportation, and the engine went into "limp mode", so I could not drive my Mini any longer being in this state. The dealer was able to get me into the shop last minute/ day of calling. I arrived and they gave me a loner car til my car was fixed. I drove the loaner car at no additional cost. I received a text, a vehicle report and score, and the underlying... read more
Business response:
We're pleased to hear we were able to assist you so efficiently with your unexpected service needs. Thank you for your wonderful compliments for the service delivered by Preston.
"MINI #3" This is my 3rd MINI from Otto's! I had considered buying another car/brand this time around, but just could not do it. MINI Coopers are great cars. Thanks to Pete for his help/patience and for making this an easy decision. I have always had a good experience with Otto's from sales to service. Thanks!
Business response:
We so happy to hear that Pete made the decision easy to stay with MINI and with Otto's in particular. Your ongoing loyalty is so valuable to us.
"Always very helpful and informative with serving my car...." Always very helpful and informative with serving my car. Easy drop off and pick of the car. Customer service is very helpful when dropping off. I have never had a problem with getting my car serviced.
Business response:
Thank you for your recognition of our service team. Making it easy for you to service with us is our goal for you at each visit!
"2nd Mini " after three years of driving my 2016 countryman it was time to get another new car ....... an easy choice ......another mini & that meant another mini from otto's mini (another easy choice) ........ my motoring advisor pete barcus guided me through the entire process effortlessly from initial contact to final delivery special thanks to chad carey for his help in streamlining the lease return/new lease procedure from my original sales experience to service/maintenance to the current 2019 mini 2-dr S everyone conne... read more
Business response:
We're so pleased to hear Pete and Chad made the transition the easy experience it should be. Thank you for choosing Otto's MINI!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 10:00 a.m.