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MINI

4.8

About this business

Location details

305 W Lincoln Hwy, Exton, PA, 19341, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.82,349 reviews
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Adrian's profile image
Adrian 
6 years ago

"This is my fifth Mini but since I recently moved to..." This is my fifth Mini but since I recently moved to Delaware, Otto’s became my go to dealer. It’s a very good dealership with great service and a most professional staff. A shout out to Pete Barcus who put me in a brand new Countryman and Chad Carey who made the transition from one lease to another seamless and pain fear. Thank you guys, you’re the best! 

Business response:

Outstanding! We are delighted to welcome you to the Otto's MINI family. 

Jack Fliszar's profile image
Jack Fliszar 
6 years ago

"It was a pleasure to work with Kyle. Patient, helpful,..." It was a pleasure to work with Kyle. Patient, helpful, probably the best car purchase experience we’ve ever had. And we love our Mini! 

Business response:

Excellent! Thank you for your recognition of the purchase experience delivered by Kyle and thank you for choosing Otto's MINI. 

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RFD 
6 years ago

"Rob Johnson from Ottos BMW has been guiding the care and..." Rob Johnson from Ottos BMW has been guiding the care and service of my 528i BMW baby every 6 months for the past 14 years. Last week when I picked up my car from being serviced Rob and I discussed the possibility of a slightly smaller car as I am recovering from a major illness and have little energy. He suggested getting a smaller car possibly a M or Mini . He introduced me to Kyle the Mini dealer who gave me a quick review of the Minis and asked if I would like ... read more

Business response:

Outstanding! We are thrilled to hear Rob and Kyle have once again demonstrated the passion and care we strive to deliver every day. Thank you for being a long valued member of the Otto's family. Enjoy the fall motoring season in your new Countryman! 

C Paterson's profile image
C Paterson 
6 years ago

"Easy and smooth experience" Getting our Mini serviced here was easy and smooth - dropped off the car and was able to sit around in their showroom and do some work while I waited. The facilities are nice and I'd happily do it again. Preston was super friendly in particular, and efficient - no mucking around and overall it was a great experience. Only thing that would put a cherry on top is a bit more of a clean of the car. 

Business response:

We're delighted to hear Preston was able to facilitate the easy and efficient experience we strive for. We look forward to seeing you again on a future visit. 

Nhare's profile image
Nhare 
6 years ago

"Kyle was extremely helpful with answering all my..." Kyle was extremely helpful with answering all my questions and concerns. He was patient throughout my elongated decision process and was extremely professional. Thank you Kyle! 

Business response:

We're pleased to hear Kyle was able to provide the guidance that helped to make you confident in your purchase. Thank you for choosing Otto's MINI. 

Belden24's profile image
Belden24 
6 years ago

"Preston is Amazing I’m always happy when I know he’s in..." Preston is Amazing I’m always happy when I know he’s in the service department because he knows my car and Is very professional and well informed on what my care needs today and in the future. 

Business response:

Outstanding! Thank you for your wonderful compliments for the service delivered by Preston. We're thrilled to hear you have been so pleased. 

Lucylove1's profile image
Lucylove1 
6 years ago

"Happy customer :) " No complaints. Fast and efficient service. Waiting area was clean. Staff was friendly. Hoppy with my service. I will bring my mini back for service again. 

Business response:

Easy and efficient is our goal for you at every visit. We look forward to seeing you again here at Otto's MINI. 

KateJ's profile image
KateJ 
6 years ago

"Otto Mini" Friendly staff and a new space in West Chester is nice. Charging stations available and seating while you wait is nice. Overall, a good experience. 

Business response:

Thank you for visiting us in our new home and thank you for choosing Otto's MINI. 

Jeff's profile image
Jeff 
6 years ago

"An easy experience " I would like to comment that Kyle and the dealership as a whole we’re comfortable to work with. Buying a car is fraught with nervousness for me. Despite this I can honestly say that I consider my dealings with Kyle and Otto’s to have been honest and helpful. 

Business response:

Excellent! We're delighted to hear Kyle and our team were able make your purchase the easy and comfortable experience purchasing a MINI should be. Welcome to the Otto's MINI family. 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 2,349 reviews. 

When is MINI open?

MINI is closed now. It will open tomorrow at 10:00 a.m.