This profile has been claimed by the business owner or representative.
MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great customer service" Great service and good customer handling. Michael was helpful and co operative. We requested a delayed delivery and they were ok with it. While picking the vehicle we spent far less time than any other dealership.
Business response:
Great to hear Michael as able to accommodate your specific requests so efficiently. Thank you for choosing Otto's MINI.
"Second time buyer from Pete Barcus, well satisfied" Pete is a great asset to Otto's Mini. A friendly, knowledgeable and patient salesman! We enjoyed our experience with Pete. We'll be back!
Business response:
Great - thank you! Pete is a long-tenured employee with an easy way about him. We're glad you agree!
"Very quick when we walked in knowing the used car we wanted" I came to the dealership knowing the specific used car that I wanted to purchase. Liam and the team worked to make sure that I could make a purchase easily. Because I didn't have the time to complete the purchase on the day I test drove the car, they helped me with a buyer's agreement so I could purchase the car over a week later. When it was time to purchase the car, they worked with an outside credit union for my financing and had the car and paperwork ready to ... read more
Business response:
We're pleased to hear we were able to accommodate the timing of your purchase to meet your needs. Please accept our apologies for any miscommunication concerning the transfer of your old license plate rather than issuing a new one.
"Easy - No pressure purchase!" Michael Dixon was a pleasure to work with. He was friendly and accommodating during the entire process. Our ordered Mini arrived ahead of schedule. Come delivery day, they had everything prepared before we arrived and were able to get us in and out quickly so we could spend the rest of the day driving and enjoying it.
Business response:
Happy to hear you enjoyed working with Michael. Enjoy the summer motoring season in your new MINI!
"Otto's is the best!" I highly recommend Otto's MINI because of their great service and selection but most importantly because of their outstanding salesman - Michael Dixon. This is my second car purchase at Otto's and Michael worked with me on both. Michael knows the brand and gives you all the information you need without ever making you feel hustled. Perfect. It's a genuine pleasure working with him. So go to Otto's - and ask for Michael. J
Business response:
We're happy to hear how much you have enjoyed working with Michael D. Thank you for being a loyal member of the Otto's MINI family.
"Best car buying experience " Recently I purchased a Mini Countryman from Ottow’s. From start to finish, everyone at Otto’s made this car buying experience my best ever. My sales associate, Liam, was honest and friendly. He was prompt in responding and was very knowledgeable. The manager, Chad, I dealt with was straightforward and kept every part of the deal transparent.
Business response:
Outstanding!. We are so pleased to hear Liam and Chad helped make your experience the best ever. Thanks for choosing Otto's MINI.
"Best Car Buying Experience" From the time I walked in to the next day that I drove out with my first mini my experience was amazing. The customer service is superior. They make it the easiest experience for you. Michael is honest and super funny. I wish all my car buying experiences could be like this.
Business response:
Excellent! That's our goal for all of our customer's every day at Otto's MINI. We're delighted to hear you enjoyed working with Michael. Enjoy the summer driving season.
"Easy, stress-free, professional, straight-forward" We had a great experience with Pete and Otto Mini. Getting a test drive was simple and easy. Negotiations were fair and QUICK without the usual sitting and waiting for the manager. Pete worked diligently to find the car meeting our specs. Delivery was on time and a breeze. It was probably the easiest and best car-buying experience we have ever had.
Business response:
We know your time is valuable. Great to hear Pete was able to expedite the process and deliver best experience for you. Thank you for choosing Otto's.
"Fantastic customer service from start to finish" I can't say enough wonderful things about Otto's Mini. Michael was incredibly fair with his trade in offer after I had been lowballed by another dealership. And when the car I had hoped to purchase was slightly out of my price range, Michael suggested an equally appealing offer that was below my budget! Fantastic customer service from start to finish.
Business response:
Thank you so much for the nice review! At Otto's, we feel that transparency is the key to good business. As well as keeping our customers interests first. Enjoy your MINI!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 9:00 a.m.