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305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Easy, No Pressure" Bought our second Mini from Otto’s. Great experience. Stopped in without an appointment, received a friendly no pressure greeting. Was introduced to a salesman who was very easy to work with to get us the car we wanted with the payment we wanted. Michael Dixon was very easy to work with and made the experience enjoyable. All the staff at Otto’s was great! Definitely recommend them if you are considering a Mini.
Business response:
That's great to hear! Our goal is to make every experience great!
"Only problem is the distance I travel " Service met all my expectations They were able to complete work even though I was there ahead of scheduled mileage. The dealership provides a comfortable environment
Business response:
We truly appreciate the distance you travel to service with us. Happy to hear we were able to perform the service you requested in an efficient manner in a pleasant setting. Thanks for choosing Otto's MINI.
"Love the service I get at Otto's MINI." I can't say enough about my car buying experience at Otto's Mini. Everyone was so nice and helpful and Pete my salesman was great and answered all my questions as well as really helped me get into the Mini that I wanted. I think I got a really good deal on my new 2018 Mini Cooper Countryman. Everyone at Otto's made me feel important and I am so happy with my new Mini. I would recommend to anyone interested in the Mini lineup of vehicles to check out Otto's Mini for themselves.
Business response:
That's so great to hear - we're glad you are loving your new MINI! It's our goal that every customer leaves Otto's feeling the way you did!
"Otto’s MINI Service 1, MINI assembly OXFORD, UK 0" I bought two new MINI’s at the first of 2018. Mine, I learned after a few days had a non-working A/C system. I made an appointment and brought in my F55 MCS 4 door. They offered and I accepted a loaner, a very nice new Countryman. Next day they called, all fixed. The problem, a valve in the A/C system was cracked and leaking refrigerant. They replaced the bad valve my car was washed and vacuumed and beautiful. Preston (service advisor) was very professional and like everyon... read more
Business response:
Excellent! We delighted to hear we could efficiently accommodate your unexpected service needs. You can be sure Otto's MINI will always work to ensure best performance for both of your MINI's.
"What a Breeze" Everyone at Otto’s Mini were absolutely amazing when it came to the car buying experience. Pete was very knowledgeable and helpful with anything I had questions about and really worked with me when it came to the buying process, from test drive to pricing and picking out the right car, and I ended up purchasing my perfect Mini Cooper Countryman! i would recommend everything that is in the market to purchase a Mini, to go to Otto’s! You won’t be disappointed.
Business response:
Thank you for your wonderful compliments for Pete and his ability to help you find the MINI that is just right for you. Enjoy the upcoming summer motoring season.
"very friendly and professional" I've been through Many MINI dealerships for A Certified Pre-Owned MINI Cooper and find this place is the best. All staffs in this dealership are very friendly and professional. They provide all the option I can choose and explain very well. and atmosphere in there is great. you might feel glad and enjoy that you were in there.
Business response:
Excellent! That's always our goal for you at each visit. Thanks for choosing Otto's MINI.
"Oil change and new tire. " Otto mini and specifically Preston provide excellent service. My only concern are the run flat tires. In two years I’ve had to replace two tires. I am not satisfied with theses tires but I love the service at Otto Mini.
Business response:
Thank you for your compliments for Preston and the Otto's MINI team. We regret to hear you have not had good experiences with the run flat tires so far. However you can be assured Otto's MINI will be ready to assist you with all your service needs in a timely and professional manner.
"Attentive, accomadating & prompt" I was immediately approached and told what would be taking place. They had my loaner ready and made sure i was comfortable in the vehicle before i left the lot. They also suggested items that could be taken care of during the service appt. Very efficient!
Business response:
We know your time is valuable. We're pleased to hear you had a great experience.
"Pleasant experience" The sales person the dealership personnel were very professional. The overall dealership five stars. Would buy another vehicle from this dealership in the future. Thank you to everyone at the dealership
Business response:
Great to hear! Thank you!
MINI has a 4.8 star rating with 2,349 reviews.
MINI is open now. It will close at 8:00 p.m.