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MINI
- Automotive
- Oakhurst, NJ
About this business
Location details
2127 Highway 35, Oakhurst, NJ, 07755, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Totally professional customer focused treatment ." Danielle was our service assistant. There is always a level of confidence from the customer standpoint when dealing with her. She consistently outperforms ones expectations for a service experience. Detailed .. accommodating and focused on the customers most valued aspects.. time and money . One can always feel confident they have chosen her and Mini of Monmouth as their go to dealership for sales and most importantly service. We are grateful to have that luxury afforded us... read more
Business response:
Thank you for taking the time to leave this thoughtful review. It is a pleasure to hear how well your experiences have gone while working with Danielle and that she has always made you feel confident when leaving your MINI with us. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!
"Excellent " Great experience!! Our salesman Matt Lipstein was a pleasure to work with. I would definitely recommend him and the dealership to friends and family. Excellent!
Business response:
Thank you for taking the time to leave this thoughtful review! We're happy to hear how well your experience went while working with Matt. Please give us a call if you have any questions, We look forward to seeing you in the future!
"Very accommodating" Had a last minute service need before commencing a long drive. Service (Kevin) got me in and performed a critical repair on the A/C system that would have been a real problem had it failed during the 10 hour trip south into high temperatures. Also gave us a loaner to complete errands before our trip. Of course the repair was expensive but typical for Mini service needs. The waiting room is wonderful - eve had Starbucks coffee! Great service, great people, great automobile!
Business response:
Thank you for taking the time to leave this thoughtful review. We are so happy to hear how well your service experience went while working with Kevin and that he was able to resolve the problem before your drive. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!
"Always great service" Everything was handled well. They discussed everything with me, and call me before commencing any work. Danielle was great. Just to note, I have my cars with Ray Catena group dealerships for the last 20 years, and never ever a problem.
Business response:
Thank you for providing us with your positive feedback! We're happy to hear how well your service experience went while working with Danielle. It is a pleasure to know that you have been doing business with the Ray Catena dealerships for 20 years and we look forward to the years to come! If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!
"Mini of Monmouth - Best customer service" I have purchased/leased 2 vehicles from this dealership. My first mini was a convertible and now I have the Countrymen S. Love it! Matthew Lipstein is my salesperson. He is the main reason I returned there to get my second car. He’s the best! Kevin in service is most accommodating and so is the manager Kyle at this dealership. Cannot go wrong. Best car, best dealership and best customer service! AT
Business response:
Thank you for providing us with this thoughtful review. We are so happy to hear how well your experiences have gone while working with Matthew and Kevin and that they have made your visits so enjoyable for you. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!
"Great Service" It is always a pleasant experience bringing my Mini in for service. Great customer service, a friendly and honest group of people. Talented mechanics. Thanks again.
Business response:
Thank you for sharing your positive service experience with us! If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!
"Wonderful service " Danielle and Kevin always take such wonderful care of us. Thank you for the excellent car service as well as customer service. We truly appreciate it.
Business response:
Thank you for taking the time to leave this positive review! We're so happy to hear how well your experience went while working with Danielle and Kevin and that your service experiences have always gone so well. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!
"Always Honest" I actually look forward to seeing the employees at Ray Catena Mini of Monmouth.when I take my mini in for service. Kind of like "Cheers". If I know it's going to be a while and a loaner is not available, I feel comfortable there occupying myself with their wifi, bagels and coffee. After the car is evaluated, a conversation takes place with honesty of what is needed in your car for safe driving. Thank you. Joanne Montgomery
Business response:
Thank you, Joanne, for taking the time to leave this thoughtful review on your service experience. We're so happy to hear how much you enjoy visiting our dealership and seeing our staff, we enjoy you coming in just as much! We look forward to seeing you in the future!
"Excellent Service" This past Saturday I had my Mini Cooper Convertible serviced for the first time at Mini of Monmouth. The dealership where I purchased and previously serviced my car moved. I was so impressed with the treatment that both I and my car received! Grant Gretsky took care of everything for me! I will never go to another dealership. Looking forward to buying my next Mini there!
Business response:
Thank you for taking the time to leave this thoughtful review! We're so happy to hear how well your service experience went with Grant. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 1,122 reviews.
When is MINI open?
MINI is open now. It will close at 8:00 p.m.