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2998 Cherry Avenue Ste A, Signal Hill, CA, 90755, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
MINI Cooper service on 4/17/20 As usual, the Service Department at BMW/MINI in Long Beach provided excellent service for my MINI Cooper. During this COVID-19 pandemic, it was especially appreciated. Everybody there took the extra effort to ensure my safety (along with my car?s!) and I really appreciate that their high level of service was maintained. Thanks to all these essential workers!!
Business response:
Valerie Brooks, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Long Beach BMW!
My i3 I HATE shopping for cars, the experience I had with Robersons Behr and Ali at BMW of Long Beach has changed my view on this process. Very helpful and knowledgeable , did not up-sell me on things I did not need. I will stay loyal to this brand and this dealership
Business response:
Sandra Smith, thank you for your kind review; we are happy to pass along your comments to the team here at Long Beach BMW!
CHARANJIT SEKHON CUSTOMER My service advisor was excellent gave him 10 rating. But I was not impressed with dealership regarding picking up my car. there was no social distancing due to Covid-19 and therefore will not visit the dealership till covid-19 is over. People did not wear gloves when I came to pick-upp my car.
Business response:
Hello Charanjit Sekhon, thank you; we appreciate your feedback!
Excellent Experience excellent and fast service. My service advisor was Manny. friendly and awesome customer service. Love this place
Business response:
Kim Khim, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
csbathurst@gmail.com Very fast check in process and great customer service by Anthony and the team.
Business response:
Chris Bathurst, we're happy you found our staff to be so supportive during your experience here at Long Beach BMW. Thank you, and have a fantastic day!
Maintenance on my 2015 X5 at 38K miles Great Customer Service.... They will tell you about maintenance need it Right Now and Maintenance that can wait. Purchase a set of 4 Non Flat Tires, Oil Change and 4 Wheel Alignment and got a great discount on this job. Got a Loaner at not cost... Price are very reasonable and even more with the discount I got. Very happy with everything.
Business response:
Ruben Torres, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent job by BMW Long Beach Brian was a pleasure to work with. Had my convertible top replaced and dealt with my insurance company in record time. The dealer provided a loaner, while my car was being worked on. Great job! I have been a customer of this dealership for over 10 years. They are always a joy to deal with.
Business response:
Sophie Dembo, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Long Beach BMW: Great service Great service from staff at LB BMW as always, a very pleasant experience, especially in difficult social circumstances.
Business response:
Christopher Moen, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!
Humanity does exist This was my first time for service at this dealership. It was unplanned but I?m so happy I chose to go through with the needed service. Brian at the service desk was nothing short of courteous, professional and kind. Even with the facial mask he has to wear during this time because of this Covid19 virus, his eyes conveyed warmth and understanding. A big thank you to Brian and all the people at Long Beach Mini/BMW. I am loyal to places that have great people and service, I will be definitely returning for ... read more
Business response:
Yvette Magana, thank you for your kind review; we are happy to pass along your comments to the team here at Long Beach BMW!
MINI has a 4.5 star rating with 3,075 reviews.
MINI is closed now. It will open at 9:00 a.m.