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55 Auto Park Cir, Woodbridge, ON, L4L 8R1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"BREAK JOB PAID IN ADVANCE, NEVER DONE" A MUST READ!! In August I realized a service light for my 2015 Mini came on. It gave a brief description in the vehicle stating “rear brakes need to be replaced”. I booked a Service date for August 16th at 8:30am at MINI Vaughan west 55 Auto Park Circle which is also Owned by BMW also located at 55 auto park circle. I went in and spoke to the gentleman behind the desk by the name of (we will refer to him as AF). Who pulled up my vehicle information and informed me my vehicle needed a r... read more
"Worst Experience! You can never get support you need!" Purchased brand new 2018 Countryman S from Mini Vaughan West, found scratches on front bump before picked up the car. Sales manager Nick Nardi promised us to schedule for a fix, so we trusted them and picked up the car. However, 3 month after we still didn't get response from anyone no matter how hard we pushed and complained. Worst customer sale experience ever!!
"Traded in my Mini, will miss the car but not this 'service' " Hard to make appointments at times, lack of quality care I'm accustomed to with Honda, very expensive car to fix! As another reviewer pointed out, lots is smiles and slick talk but the bill needs to be carefully checked, no deals to be had here, even when they say they will try to 'help you out a little'. I never felt confident that what I was hearing was honest and truthful, or just words to get me to pay and go away. For example, when the check engine light was... read more
"Business manager impossible to get a hold of" I've leased my Mini CooperS from Vaughan West in December 2015. Only had one service done so far. No complains there. However, their sales business manager seems to be impossible to get a hold of. I have a very simple request, which can be fulfilled in under 3 minutes, but she does not respond to either her emails nor voicemails. I have been trying to get a hold of her for the past 2 weeks with no luck. Business office was pretty insistent in selling you stuff, but not so much o... read more
"Had such a terrible experience in this branch " I Had such a terrible experience here ! I came to this branch on 14th Nov 2016 to looking for a MINI-cooper S which has Loaded Package and Essentials Package , and first of all I mentioned that I want the car is ready to be pick up , cause I can't wait . they were always saying "ok , yes , no problem ...." for anything u required ! And then after a quick search they told me there is a car in Richmond hill that matching all my requires , and they promised I can get it just in o... read more
"Slow on service , big on promises , high on price" They can do an oil change in an hour. But the guys at the service desk will take another hour to get you your bill and keys. They smile a lot and talk a good game but watch you bill. They are higher prices then most. I brought my mini in for a new clutch. They promised. It in 2 days, it took 9. Then they offered me 10% off to help pay for the cat they rented for me. Somehow , I just don't think they get it.
"Check Engine = Multiple Malfunctions" March 15, 2016, 2:20pm: Service ran a diagnostic on my key. Coolant leaking, maybe thermostat needs to be replaced, and spark plugs needs to be replaced. Ok, fair enough, wear and tear on the car means things need to be fixed. March 15, 3:15pm: I got my key back and was about to leave. Went outside to see to driver window open and didn't think much of it until I tried to make it go back up. Didn't work. March 15, 3:15pm: I went back inside (thank you, John, for being the only good thing... read more
"Worst Toronto mini dealer! Avoid Mini Vaughan West !" I visited Mini Vaughan West 2014 Mini sales event on March 27, 2014 I was absolutely appalled and shocked by the treatment that I have received at Mini Vaughan West by the salesman Andrew Viella. When I was at the Mini Vaughan West dealership on March 27, 2014 the salesperson - Andrew Viella demanded from me a deposit for a car that the dealership did not have in stock. I told that salesperson politely that I wanted to see the car when it arrives and choose not to place ... read more
"Where to being?... After less than a year of having my..." Where to being?... After less than a year of having my new MINI cooper I noticed that I had moisture build up in my head light. I contacted the Service Dept to schedule an appointment to have only 1 option available to me that fit my schedule which was Saturday's at 8 am. I went in as scheduled and they advised me that the headlight needed replacing however, they did not have the part available and would have to come back the following Saturday at 8 am to replace. I... read more
MINI Vaughan West has a 4.6 star rating with 1,219 reviews.
MINI Vaughan West is closed now. It will open at 9:00 a.m.