This profile has been claimed by the business owner or representative.
MINI Vaughan West
- Car Dealers
- Woodbridge, ON
About this business
Location details
55 Auto Park Cir, Woodbridge, ON, L4L 8R1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Great customer service!" Friendly, helpful and knowledgeable staff! Very attentive and straightforward. I highly recommend this dealership if you're interested in purchasing a Mini. See Nick for a great deal.
"My next purchase" I visit MINI Vaughan West whenever my BMW is in for service. The staff are excellent, and whenever I need help deciding which MINI suits my wants, they are there for me. Thanks MINI Vaughan West!
"I have been using this dealer for several years now and..." I have been using this dealer for several years now and overall i must say i am very satisfied and happy with the service. More than once i compared their prices with other service centre and they were always competitive. Every once in while i get a free rental. I must say i'll probably change my mini with another mini mainly because of the service i got here.
I went to vaughan Mini Service Center for a routine oil change and left extremely frustrated. After completing the service, they told me my oil pan was leaking. When I asked if fixing it would require another oil change, they said yes meaning I now have to pay for the oil change twice. What’s baffling is they didn’t inform me about the leak before doing the oil change. If they had, I could have addressed the oil pan first and avoided this extra expense. This feels like a serious lapse in communication and basic customer care... read more
Past service calls were great … not this one. I was told that the rear brake job would take two hours (10 am appointment). At 12:10 I called from Costco and was told 12:30. I arrived back at service at 12:35 … no one to talk to until 12:45 I finally got the car at 1:10. On the way north on the 400 I noticed the silver ring around the left headlight flopping, pulled over and checked … the clips were broken (assuming during washing). 20 minutes back to Mini. 20 minutes until the car was seen by the mechanic, ring was replaced ... read more
Brought 2016 Coutryman All4S in with 124K KM’s. The main module was not working windows. Dealer said some water leaked and new module and programming was going to be just shy of $3000. I declined service and took car home and investigated. There was over 3cm of water through out the entire floor under carpet. They said it was from drain hole not working. They also left the water inside and returned car. I proceed to drain water and dry out car. Windows and module work again. The dealership gave me back the car with water sti... read more
I don’t agree with reviewing in this way. It’s misleading and far too subjective.
Incredibly bad experience. How they treat customers before and after the sale is utterly shocking. After only a few months, I’ve had to trade my new car in elsewhere at significant expense to myself, because Mini Vaughan is dangerously dishonest. I was sold a Certified Pre-Owned Mini, and in just over 5k kms I was notified I needed to replace my front brakes. The service desk told me Mini brake pads are good for up to 60,000 depending on driving…. Evidently, Mini Vaughan sold me a “Certified Pre-owned” with basically no brak... read more
I own 2 mini's and have been servicing them here for a number of years Amanda and Michelle were amazing!! I am not sure what has happened in the last 6 months however there has been a huge change in the quality and "service " of the service department. It is impossible to book an appointment. if you call it is rare that the call is picked up on the first try, multiple calls must be made. Your appointment will be scheduled in the next month !!The new service check in guy, is overwhelmed , is never at his desk when you arrive,... read more
Frequently asked questions about MINI Vaughan West
How is MINI Vaughan West rated?
MINI Vaughan West has a 4.6 star rating with 1,191 reviews.
When is MINI Vaughan West open?
MINI Vaughan West is closed now. It will open at 9:00 a.m.