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Moore Lane Veterinary Hospital & 24-7 Emergency
- Veterinarians
- Billing, MT
About this business
Location details
30 Moore Lane, Billing, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
RecommendedThank you for getting Rusty in so quickly with the rip in his hide
Business response:
Our staff sends hugs and healing thoughts to Rusty!
Moore Lane Veterinary Hospital is a waste of time and money (which by the way, is all they seem to be interested in). My 14 year cat was badly injured in what I am assuming was a cat fight. She had bleeding on her neck and was dragging her back leg. I called two or three vets and no one had the time to see her right away. So, I took her to Moore Lane. When I arrived, there were signs to return to my car and call them or use their intercom. I rang the intercom and stood there for nearly 10 minutes. At last, a masked fem... read more
Business response:
Hi Susie, we are sorry to hear you were not satisfied with your pet's visit. Our mission is to treat you as we would our family and your pet as if she were our own; we are saddened that you felt otherwise. Our Inter-Hospital Coordinator left a message but was unable to reach you directly. We are available if you wish to return our call at 1.406.252.4159.
RecommendedMy dog had gotten sick so I had my bf take him in immediately. They got him admitted almost immediately and started doing tests. Well, turns out he needed emergency surgery. We had to put x dollars amount for them to even put the catheter in. We needed the other half to even start the surgery. We put the other half down and said they’d call after surgery was done. I had gotten a call from them saying he had what they call DIC. He didn’t have much healthy tissue left around the 2 holes in his GI. They said if they continued t... read more
Business response:
We are sorry for your loss. All of our staff involved in your care was touched by your sweet Bubba. Your kind words mean so much!
I wrote a review her on how horrible this vet is, and how they are just concerned about the monetary value of a persons pet and not the actual care of the pet. I don’t know how they found a way to delete the review, but i would highly not recommend them. This is sad because before my recent interactions with them, I would’ve even sent people there. For those that are reading this, I would say search for a local vet that actually cares for your pet. I was a customer for over 10 years, I won’t be going back
Its sad, because before yesterday, I would've given them a 5 star ( 10+ year customer) however since Christy left and Eli took over their ethics went from ( lets fix your dog and work out the financials) to ( How much can I get out of this customer and lets worry about their pet second) . Since 2010 I have paid this company about $23,000. I believe that the people that work there now, owe the people of the past that worked and built Moorelane up to high standard an apology, as they aren't keeping the same standards as it was... read more
RecommendedMahalo nui for saving our Max no more meds he is back to normal
Business response:
❤️❤️❤️❤️❤️
We left our 2 dogs at MOORE LANE vet. We had all their vaccines UPDATED before we took them on thursday and picking them up on Sunday they had vaccinated my female with 2 shots and my Male with one .. never did they tell me we needed those $99 worth of vaccines. Never called me or text me they were giving them shots without my permission!! I was very upset with it all .. they did credit us back to my demand. Anyone else have there boarder give shots without permission?? We wont be going back !
Business response:
Kevin, we greatly appreciate you taking the time to speak with us and for allowing us to address your concerns. Our mission is to treat you as we would our family and to treat your pet as we would our own. In keeping with this mission, we require dogs to have up to date Rabies, Distemper, Lepto, Influenza, and Bordetella vaccines in order to board at Moore Lane Veterinary Hospital. You are right to expect that we would inform you prior to updating required vaccines. We understand your frustration and will use this feedback t... read more
RecommendedSo my poor little Macy Mae decided to rip her toenail out with her mouth and started bleeding all over the place. Had to take her in and out normal vet wasn’t open. We called Moore Lane and they got us in and out with no issues at all. Thank you very much Moore Lane Veterinary Hospital for taking care of my baby girl, even if she is now mad at me 😂
Business response:
Thank you for your kind words! Macy Mae is a cutie and we hope she is feeling better!
Worst vet in billings. They put my dog in a kennel where he scratched his eye out until his body was full of blood. Out of three employees there when it happened not one showed any empathy. I would say it starts at the top when three people think it’s ok a dog injures itself in their care. I gave them the chance to make it right...several emails forwarded other vet bills. They acted like they would care and have repercussions, made me tell the entire story, to come back and offer $100. What a joke! The correspondence wasn’t... read more
Business response:
Ms. Zimmerer – thank you for taking the time to speak with members of our management team last year. As we expressed during at the time, we pride ourselves on providing gold standard medicine and take these reports seriously. Your case was extensively researched by our management team, including our Hospital Manager, Managing DVM, and Department Heads. Our records indicate that as of 9-1-2019, you declined further review with our Managing DVM and on 9-10 declined review with our Hospital Manager. Our door remains open should... read more
Frequently asked questions about Moore Lane Veterinary Hospital & 24-7 Emergency
How is Moore Lane Veterinary Hospital & 24-7 Emergency rated?
Moore Lane Veterinary Hospital & 24-7 Emergency has a 4 star rating with 1,214 reviews.
When is Moore Lane Veterinary Hospital & 24-7 Emergency open?
Moore Lane Veterinary Hospital & 24-7 Emergency is open now. It will close tomorrow at 12:00 a.m.