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Morada Albuquerque
- Assisted Living Facilities
- Albuquerque, NM
About this business
Welcome to Morada Albuquerque Built for seniors who love the dynamic, New Mexico Region, Morada Albuquerque also offers a familiar atmosphere that one can call home. Its distinctive charm stands out as one of the more underrated cities in our country. That is why we have created a welcoming and warm community here in this region for seniors to socialize, relax, dine, and play. Receive assistance whenever needed, or enjoy independence and freedom whenever you wanted. Being well-care for yet having the opportunity to be in mi... read more
Location details
1620 Indian School Rd NE, Albuquerque, NM, 87102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
So far they have done good. They are clean, and the staff is friendly. Our only concern has been that sometimes when they get busy there has been a delay in calls. The staff and the general atmosphere, is why we chose it. It was also one of the more reasonable places we looked at.
To date it has been a very positive experience from the move in on. The services have been great as well.
We looked in to this community when we were searching for care options for a loved one. We just didn't get a good feeling from this one. The facility itself was lovely, it was well kept and clean, but it just had a very cold and impersonal feel, there was no sense of community. The layout also made it very confusing to navigate. They were also less than transparent during the sales process, which did not give me a good feeling. It might be a better fit for someone with lower care needs, who wouldn't be thrown off by the conf... read more
Business response:
Thank you for touring our community. I am sorry your initial impression was not a warm one. We know how difficult it can be to adjust to new surroundings so we have resident ambassadors to help our newcomers get acclimated to their new home. We encourage you to reach out if we can address any questions or concerns you may have or feel we can be of further service to your family. You can email us directly at [removed] and if you include “Atria Vista del Rio” in your subject line, we can quickly include the right people in the... read more
Visited on a Sunday, and it was quiet (to be expected). This is another large facility, but we liked the idea of their buddy/ambassador program where Mom would be paired up with another long term resident to help her transition to her move. The studio apartment in the assisted living area seemed spacious and had great light from the windows. The memory care section was smaller (good); and although we didn't talk in-depth about their program of memory care management, it sounded like they utilize something similar to The Cott... read more
I was very, very pleased with them. If I ever need respite care again, I will use them. They are pretty comparable to other places around, as far as price. When we brought him here we had the first meal with him, and it was fabulous. The only complaint I have is that the person in charge of the memory care, can be difficult to get in touch with. I would call to check in on him and would get a voice mail, and she would have a med tech call me back. When we got home there was a mix up with medications that they said they sent ... read more
It’s a beautiful place. It’s always clean. The staff are really nice. We go there frequently and the food is okay. It’s way better than where my loved one was previously. The care services could be a bit better, but over all we’re fairly happy with the community.
Business response:
Thank you for taking the time to write a review of our community. We welcome and appreciate feedback from our families as they can provide valuable insight to how we can continue to improve upon the services we provide to our residents. It sounds like you may have some suggestions to share and we would love to hear them! Please feel free to email us directly at [removed] and if you include “Atria Vista del Rio” in your subject line, we can quickly include the appropriate directors in the correspondence. Thank you again for y... read more
Overall my experience with Atria Vista Del Rio has been a positive one. It is a nice looking community, the food is very good, and the staff have all been very friendly and personable. They were able to provide everything that my loved one needed.
I would highly recommend this community! For the right person, it's a wonderful place! Out of the 6-8 I looked at, this was one of the nicer places. They have 3 courtyards and 3 fireplaces. Also, as far as the price range, they are right about in the middle, but you get what you pay for and they offered more than others. The maintenence staff seemed to be doing a good job - I didn't see any issues with door handles or anything like that. Also, the restaurant is nice and the food is very good. However, there are a few suggest... read more
Business response:
Thank you for your thoughtful review. I am glad to hear that you enjoyed our community and it is unfortunate that we could no longer accommodate your family member’s needs. We truly value feedback from our residents and families as it is integral to our quest for continuous improvement. Please feel free to reach out if we can be of further help to you via [removed], including “Atria Vista del Rio” in your subject line.
I don't get a chance to visit often myself, but from the feedback I've gotten from family they seem to be doing a great job overall, I'd rate them a 5. One aspect I think they could work on is their process for introducing a new resident to the community. I feel like they could have done a much better job getting my loved one acclimated to the new living situation.
Business response:
I am so happy that your family is giving you positive feedback on their experience and I am grateful to you for taking the time to share it. We love hearing from our residents’ families as they can provide valuable insight to how we can continue to improve. Your comments will be shared with the appropriate directors and we encourage you to reach out via [removed] if you would like to share suggestions on how you think we can better help acclimate our new residents. Please be sure to include “Atria Vista del Rio” in your subj... read more
Frequently asked questions about Morada Albuquerque
How is Morada Albuquerque rated?
Morada Albuquerque has a 4.5 star rating with 183 reviews.
When is Morada Albuquerque open?
Morada Albuquerque is open now. It will close at 6:00 p.m.