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Morada Albuquerque
- Assisted Living Facilities
- Albuquerque, NM
About this business
Welcome to Morada Albuquerque Built for seniors who love the dynamic, New Mexico Region, Morada Albuquerque also offers a familiar atmosphere that one can call home. Its distinctive charm stands out as one of the more underrated cities in our country. That is why we have created a welcoming and warm community here in this region for seniors to socialize, relax, dine, and play. Receive assistance whenever needed, or enjoy independence and freedom whenever you wanted. Being well-care for yet having the opportunity to be in mi... read more
Location details
1620 Indian School Rd NE, Albuquerque, NM, 87102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I would highly recommend this community! For the right person, it's a wonderful place! Out of the 6-8 I looked at, this was one of the nicer places. They have 3 courtyards and 3 fireplaces. Also, as far as the price range, they are right about in the middle, but you get what you pay for and they offered more than others. The maintenence staff seemed to be doing a good job - I didn't see any issues with door handles or anything like that. Also, the restaurant is nice and the food is very good. However, there are a few suggest... read more
Business response:
Thank you for your thoughtful review. I am glad to hear that you enjoyed our community and it is unfortunate that we could no longer accommodate your family member’s needs. We truly value feedback from our residents and families as it is integral to our quest for continuous improvement. Please feel free to reach out if we can be of further help to you via [removed], including “Atria Vista del Rio” in your subject line.
I don't get a chance to visit often myself, but from the feedback I've gotten from family they seem to be doing a great job overall, I'd rate them a 5. One aspect I think they could work on is their process for introducing a new resident to the community. I feel like they could have done a much better job getting my loved one acclimated to the new living situation.
Business response:
I am so happy that your family is giving you positive feedback on their experience and I am grateful to you for taking the time to share it. We love hearing from our residents’ families as they can provide valuable insight to how we can continue to improve. Your comments will be shared with the appropriate directors and we encourage you to reach out via [removed] if you would like to share suggestions on how you think we can better help acclimate our new residents. Please be sure to include “Atria Vista del Rio” in your subj... read more
Well, we've been pretty pleased so far. My loved one seem to like it. There seems to be events at the community, so that's good. The food could use some improvement, but it sounds like they are going through some staffing changes, so hopefully they will have a new chef soon. The consistency of the staff could use some improvement too, but the staffing changes is part of that as well. Overall, it's been a good fit so far.
Business response:
Thank you for providing feedback on your family’s experience. While there has been some transition in our community, we assure you it is always in the best interest of those we serve and we thank you for your understanding and patience during this time. If you have suggestions you would like to share about how we can improve your dining experience, we’d love to hear them! Please reach out via email to [removed] and be sure to include “Atria Vista del Rio” in your subject line.
I LOVE their activities! They have college kids come in and dance with the residents, and it is just so cute! The church service is not really a service, but more of a bible study. Also, the food is being fixed. The old chef is gone, and the food is already getting better! The location was perfect, and in a time crunch, we couldn't have asked for more. Carol, is very persistance, but very personable as well. I didn't feel sold by her, but joined by her. We had a long discussion about needs, and it didn't take me long to make... read more
This was a great place, we loved it. They were clean and friendly. The activities weren't enough to draw our loved one out of their room, but we weren't unhappy. The food was pretty ok. Definitely one of the better communities in the area.
Business response:
Thank you for your feedback. I am glad to hear that you loved our community. We love hearing from our families as they are integral in helping us constantly improve upon the services we provide to our residents. If you have suggestions on activities you feel would be more engaging or ways to improve in the dining department, we’d love to hear them! Please feel free to contact us at [removed] and be sure to include “Atria Vista del Rio” in your subject line.
lots of activites , but the memory care unit smells of urine, and I don't know about the aide ration. NIce facility otherwise
Business response:
Your comments about the unpleasant odor you mentioned is concerning to us. Atria takes pride in offering communities that are clean and odor free, communities that are inviting to guests and residents. I will be sure to share your feedback with the appropriate staff to ensure that we maintain the highest standards of excellence. If you have any further feedback to share, we would love to hear from you. Please feel free to contact us at [removed] including “Atria Vista del Rio in your subject line.
Neither Carol Thornhill or Kelly Kenne were available to conduct our tour due to conflicts, Abbey was a great last minute host and did an excellent job. All of my many questions were answered and we had a thorough tour of the facilities. We have been friends with one of the recent residents and Abbey arranged that we were able to seat with our friend during part of the lunch hour. Knowing that a trusted friend of ours is happy at Atria Vista Del Rio is very reassuring about the possibility of our moving there. Atria is locat... read more
We toured this location while looking into options for my loved one. It was a nice enough looking place, and the staff were friendly. However, we had a very specific level of care we were interested in, something a step above assisted living but not quite at the skilled nursing level, that was not available here.
My mom is in the Life Guidance program so that includes the first level of Alzheimer's care and so far it's been great. What we really liked was that my mom wasn't quite ready for a true Alzheimer's unit. She needed something in between and she's getting what she needs at Atria. So far we've been very pleased with that. They treat them like they're independent but they're still monitoring them and making sure they do certain things. From that standpoint we're very pleased. The only thing I would say is on move in I didn't f... read more
Frequently asked questions about Morada Albuquerque
How is Morada Albuquerque rated?
Morada Albuquerque has a 4.5 star rating with 184 reviews.
When is Morada Albuquerque open?
Morada Albuquerque is closed now. It will open tomorrow at 9:00 a.m.