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Morristown Chevrolet
- Car Dealers
- Morristown, TN
About this business
Location details
5320 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedOtto has proven what customer service should be at all dealerships, professional and curteouss
Business response:
We love hearing this, Mike! Thank you for the feedback and come back any time!
I don’t recommend this place at all. My brother worked for them for one day and they were racist to him . He left because of their employees said they wouldn’t train him because he’s not an American. He obviously is. Ignorant people. It’s 2020 not 1950 fix your staff.
Business response:
Hi there, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (423) 586-6021. We look forward to hearing from you.
I realize car dealers have a bad rep but in my 66 years I have never met one so unethical five salesmen ganged up on me and insisted I buy a 212 wrecked nisson sentra. they said it would be 8,000 but put 9,000 on the paper work. That was just the beginning! Charles seemed nice but in the end he was as pushy and lied to me like the rest. I have had the car several places fied with the BBB who tried to work it out with us. the consumer advocate and was told by the attorney generals offict to get a lawyer and sue them. It ... read more
BEWARE of Service Department. I experienced unethical practices, misdiagnosis and over charges.
3 hours for a scheduled Oil change, tire rotation and front end alignment. After all this time they did not rotate the tires. I noticed it when I got back to the house. One of my wheels has a curb rash on it and it was still on the right rear when I got home. Very bad service. Service advisor did apologize and had went back to check several times. He did cut me a break on the labor but I will use another dealer from now on.
Apparently there is no zero star rating. I was sent a letter promising me a brand new truck for same payments as my current vehicle. I called and explained I cant waste an hour and a half driving there to find out this is bs. I explained what I owed on current vehicle/what its worth and what my payments were. They assured me they had me covered. I get there and they show me 55,000 dollar trucks. I explain it again to corporate manager, dealer etc and they promise it's for real and they have got me covered. Then they hand me... read more
1st and last purchase here. Salesman was wonderful but sales manager the worst !!! Car tore up in the way home and they wouldn’t do anything. Shop elsewhere!!!
Hello Everette, my husband and had come down to Chevrolet Morristown to look at a specific model of a Tahoe we were very interested in leasing. It was the 2018 Z71 midnight edition. I had been communicating with Laurie via email and she was supposed to assist us when we got there. When we came, there were several employees sitting together in the showroom, just hanging out, and when I asked for Laurie, she said she was busy with someone else, which was no problem. She said she would get another salesman to help. She as... read more
I don't no about this place west and start and Reeder offer a better deal on new truck sad you gota go somewhere else to do business
Frequently asked questions about Morristown Chevrolet
How is Morristown Chevrolet rated?
Morristown Chevrolet has a 4.3 star rating with 1,821 reviews.
When is Morristown Chevrolet open?
Morristown Chevrolet is closed now. It will open tomorrow at 9:00 a.m.