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5320 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They will rent a car to you then report it stolen on a PAYING CUSTOMER as revenge for posting about the wrong they have done.
Business response:
Erica, We are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Andrew Creech GM acreech@hudsonauto.com
Don’t ever go to Chevy… because they will give you a truck to rent then report it stolen because the GM and service don’t speak to each other 🤔🤔🤔🤔 it’s stolen but when you came by to check the truck out you tell me to return it Monday… then sent the police at 9AM and when we tell you be my guest tow it you tell the officers NO it’s ok… then send them back at 3PM to say it’s stolen?? You had plenty times to tow it…. You had plenty of times to come to my house where it was sitting since I have a sick baby but OOOHHH NO. ... read more
Business response:
Ariel, We are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Andrew Creech GM acreech@hudsonauto.com
Do NOT GO HERE! They will lie straight to your face. They will tell you you’re approved, wait 2 months and pull the deal. Traded in a Jeep 6/11 waited weeks for answers to be continually lied to. Was told bank needed more information sent everything just for the bank to back out. Called for several days in a row just to be a waste of time, as they will not call you back!!! They told me they was paying off my trade in loan, put me 2 payments behind by not paying it off. Received letters that other banks wanted the loan, but M... read more
Business response:
Kaitlyn, We are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Andrew Creech GM acreech@hudsonauto.com
Service department is a scam. 1. They never answer the phone no matter what time of day you call. Even the receptionist will tell you this. If you do get put on hold, they’ll hang up on you. (Try for yourself) 2. The car wouldn’t start and had to be towed. They kept our car for two weeks before they could even look at it. They actually called us at one point and said they couldn’t find our car. 3. After 2 weeks we finally heard from them and they said there was nothing wrong with our car and that we could come pick it up. 4... read more
They do not stand behind their customers! They sell warranties that don't pay! I have proof to back up my claims!
Business response:
Karen, we are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Andrew Creech GM acreech@hudsonauto.com
Made a apt on Thursday to have a diagnostic test done on my car. It’s running fine but the check engine light is on. Here it is Monday and I still don’t have the car and they have yet to do the test. What is the point in having me drop off the car for it to sit there and not get done? Called the service dept many many times they never answer there phone. Waiting on a manager to call me now big surprise she was not in. Asked for the regional mangers number to call and make a complaint but have yet to get that number.
Business response:
Brandy, We are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Andrew Creech GM acreech@hudsonauto.com
In September of 2021 I purchased a used truck from Tyler in the sales department. We agreed that some things were to be fixed and some cost adjustments were made. We agreed for a check to be cut for $300 for two new back tires to match the front, since they were too cheap to put on 4 new tires. I was under the impression that these people were reputable and straight shooters. Boy, I was wrong. 6 months later with numerous attempts to receive payment for the tires (which I bought and put on myself) I’ve stopped trying. I r... read more
Mike Trimbur offered me $735 less that what he agreed to by email. “We send all out 2wd trucks to the Carolina’s” he said. Guess he forgot to send this one.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. We would like to have a better understanding about your experience. Please reach out to us at (866) 288-1623 at your earliest convenience and we will do our best to resolve this with you.
We bought a used car from there. Fluids we're not checked, ie brake fluid and transmission had to add both. this should've been done automatically before being sold.
Business response:
We are sorry to hear you had a bad experience with us, Matthew. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Andrew Creech GM acreech@hudsonauto.com
Morristown Chevrolet has a 4.3 star rating with 1,907 reviews.
Morristown Chevrolet is open now. It will close at 6:00 p.m.