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Morristown Chevrolet
- Car Dealers
- Morristown, TN
About this business
Location details
5320 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
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Service department/manager cannot be trusted. I purchased one new truck from them but will never buy another.
Business response:
We sincerely apologize for any inconvenience you may have experienced with our service department. We take your concerns seriously and would like to address them. We encourage you to reach out to us directly at (423) 714-7543 so we can better understand your situation.
This place sucks! They definitely know how to lie.
Business response:
Thank you for sharing your concerns. We strive to provide honest and transparent service at Morristown Chevrolet. Please contact us at (423) 714-7543 to discuss your experience further.
Do not buy a car from them and definitely don’t get there warranty. Bought a car for $25,000 and we have already spent $12,000 in repair!!!!!! I truly stress to you….please take your business somewhere else. I don’t want anyone go through what we have been through.
Business response:
We sincerely apologize for any inconvenience you have experienced with your car and warranty. We understand your frustration and take your concerns very seriously. Our goal is to ensure customer satisfaction, and we would like the opportunity to address this situation directly. Please contact us at (423) 714-7543 so we can discuss your specific concerns in detail, review your warranty coverage, and work towards finding an appropriate resolution. We are committed to making this right and hope to hear from you soon.
This place can't even issue a second temp tag, when the tag expires. How does the state even let them keep their dealer license.
I will never recommend this dealership to anyone! My used car has been full of problems since I bought it and their extended warranty company is terrible! The warranty company doesn’t want to replace anything! Not to mention they scammed me while buying my car and I’m stuck with it because i’m so upside down in it! I owe $13k more than the car is worth and have only owned it a year, only putting 22k miles on it! Please do not buy anything from these lemon sellers!
Business response:
Thank you for reaching out to us, Kolbi. We are sorry to hear that you had a negative experience with our product or service. We take customer feedback seriously and would like to learn more about your concerns so that we can improve our offerings in the future. Please contact us at (423) 714-7543 so that we can discuss your situation in more detail and see how we can assist you.
My husband purchased a truck here about a year ago, purchased the extended warranty for the truck, and so far the warranty is awful. Anyways, the actuator that is a part of the turbo went out. (Obviously powertrain) but anyways, we took it to Chevrolet to find out if the warranty would cover the part. It didn’t, and also didn’t cover the labor. So Chevrolet proceeds to tell us that labor and all it would be 2200 to fix the issue. So we asked if we purchased the part else where, and had them fix it, how much would the total b... read more
Business response:
We are truly sorry for the difficulties you experienced with our service department. We take your feedback very seriously and will work to improve our processes to ensure a better experience for all customers. We appreciate your patience and understanding as we make these improvements. If you have any further concerns, please do not hesitate to contact us at (423) 714-7543.
Scam, don’t buy a used car from them it will be full of problems and they will do everything they can to hide them from you. They cleared the check engine light right before they sold it to me and now I have to spend $2000 on a catalytic converter.
Business response:
We sincerely apologize for any inconvenience you have experienced, Joey. We understand that this is a frustrating situation and we want to do everything we can to make it right. Please contact us at (423) 714-7543 so we can discuss your concerns further and find a resolution.
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Frequently asked questions about Morristown Chevrolet
How is Morristown Chevrolet rated?
Morristown Chevrolet has a 4.3 star rating with 1,845 reviews.
When is Morristown Chevrolet open?
Morristown Chevrolet is closed now. It will open at 9:00 a.m.