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Morristown Nissan
- Car Dealers
- Morristown, TN
About this business
Location details
5496 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Terrible my battery was not checked or serviced. MyFluids were not checked and topped off. When itried to E mail you the Email would not work. They lost one of myvalve stem caps and replacecit with another color. TO DATE IHAVE NOT BEEN COMPENSATED FOR THE SHODDY SERVICE,
Business response:
We're disappointed to hear of the negative experience you had at our location. Thank you for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (423) 900-8734 to speak to our manager directly.
car was fine my check engine light on til I had oil change there
Business response:
Hey Helen, we regret to hear that you had a negative experience with us, but would appreciate the chance to speak with you regarding what happened. Please contact us at (423) 900-8734 so we can work with you to fix the issue.
They kept me waiting over 5 hours without a clear and honest explanation of testing and work on my vehicle.
Business response:
Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you are willing to give us another chance, please reach out to us at (423) 900-8734 to speak to our manager directly.
The service and service team was excellent, however, I was bombarded by the sales team who are now preying on service customers to try to get a sale. I was called at home by 3 different sales associates. I will not buy another new car from anyone who is that desperate, and obviously so poorly organized that they don't even know who has already called a customer.
Business response:
We're disappointed to hear of the negative experience you had at our location. Thank you for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (423) 900-8734.
I was coerced and pushed into buying a used 2023 Nissan Rogue SV at a very high price with a very high monthly payment, which I clearly relayed to the salesman, the sales manager, and the finance manager. The salesman, William Baker demanded my social security number and my (trade in) car key several times. I refused, but he kept asking and begging. I specifically told him that I needed my payments under $400. per month, but did not pay any mind to me. Finance manager refused to lower the paymen
Business response:
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please call us at (423) 900-8734 to speak with our Sales Manager and we will do our best to resolve this with you.
Took vehicle in to have a new key fob programmed at said Nissan dealership, which is where I bought the key fob. They were supposed to program the key fob, all Nissan parts and service, then before I knew it they had blown my ecm and bcm, they blamed me and charged us for it! $2,486.64
Business response:
We regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your experience. Please reach out to us at (423) 900-8734 and speak with our Manager and we will do our best to resolve this with you.
I would not recommend Morristown Nissan if it was the last place on earth! We were "pre approved" for our vehicle when we drove it off the lot. Over a month of driving the vehicle, we were told we weren't approved for it and needed to bring it back. The finance manager, Susan, was the RUDEST person and thought nobody's time was valuable but hers. We have yet to receive our $500 that we put as a down payment. Do not buy anything from them!
Business response:
Here at Morristown Nissan, we strive for excellence, and are disappointed to hear that you received anything less. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (423) 900-8734 so we can work towards a resolution. We look forward to hearing from you.
Frequently asked questions about Morristown Nissan
How is Morristown Nissan rated?
Morristown Nissan has a 4.6 star rating with 3,159 reviews.
When is Morristown Nissan open?
Morristown Nissan is open now. It will close at 8:00 p.m.