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Mortgage Investors Group
- Mortgage Lenders
- Knoxville, TN
About this business
If you’re searching for a mortgage lender, Mortgage Investors Group has you covered. We take pride in getting our customers into the homes of their dreams. MIG enjoys a reputation for delivering unparalleled service to homebuyers. Our experienced mortgage experts take pride in providing personalized service aimed at helping borrowers find the best solution for their home financing needs. In addition to offering competitive rates and a diversified line of residential mortgage products, including government and conventio... read more
Location details
8320 E Walker Springs Ln, Knoxville, TN, 37923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Robert and Kelley were awesome. Everything not only went smoothly, but they thought of numerous options for me to consider, obtained a great rate to lick in, and were extremely responsive to dialogue throughout the process.
Todd was very professional and made the process very easy to navigate for a first time home buyer. He and his team were very knowledgeable and were exceptional at communicating the process to us.
Todd Brown and his team were friendly and helpful during the waiting period before closing date. They kept me informed during the different steps of the approval and verifying process. The thing I liked best about Todd was how very quick he was able to give me pre-approved - because I had just found what I hoped would be my future home.
Todd Brown and his team were recommended by a former MIG loan officer we used. They aren’t the best company I’ve dealt with. They are sincere and nice in the beginning until the get what they need, then they ignore you until the day before you’re scheduled to close on your house and begin requesting documents that should have been taken care of a month prior. Their response time is slow or even non-existent unless they need something from you. I do not feel they work in the best interests of their clients. I have consistentl... read more
Business response:
Mitch, I appreciate you taking the time to share your feedback. We learn and grow from it. You are correct; occasionally after we attempt to gather all the needed documentation up front, the underwriter may come back and request additional information. When this happens, it is normally close to the end of the transaction and therefore may create some degree of stress. I am very sorry your service was anything short of excellent. I hope you guys are enjoying your new home.
Lisa is absolutely amazing! We just finished up our 2nd mortgage with Lisa and as always she makes it easy and we got a better rate than expected! She even helped with things outside of the scope of a traditional lender role to make the purchase of our new construction home possible. THANKS LISA!!
Lisa and her team were great through the entire process of our home buying experience. She was very knowledgeable and helpful. I would recommend the group highly.
Todd and his team are awesome; easy to deal with, incredibly informative, patient, strategic, and transparent with all of the inevitable questions/answers that come up each and every deal.
Business response:
Matt, You are a pleasure to work with. Thank you for your business and for taking the time to provide your feedback.
Mortgage Investors was recommended to me, which is a good start as someone else was comfortable enough to recommend them. My first conversation with them was at 8pm, which quickly told me and showed me how responsive they were. They made it a point to communicate constantly, explain things when needed, and were available for questions. My loan process had challenges, but they worked with me through the process. They have your best interest at heart.
Lisa was more than helpful with our home loan process. She was always on top of whatever needed to be done. She did whatever was needed to save us time, money, and to speed up the process. She wasn't pushy or forceful about anything—which is very much appreciated. Thank you Lisa!
Frequently asked questions about Mortgage Investors Group
How is Mortgage Investors Group rated?
Mortgage Investors Group has a 5 star rating with 3,429 reviews.
When is Mortgage Investors Group open?
Mortgage Investors Group is closed now. It will open on Monday at 8:30 a.m.