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1225 Weisgarber Road,, Suite 260, Knoxville, TN, 37909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As a first time home buyer, I was apprehensive about the mortgage process and home buying experience. Robert Carter was highly recommended to me by a work colleague. From the initial meeting to closing on my first house Robert was always available for questions. Robert was professional, honest, knowledgeable, and a man of integrity. I had many questions along the way and Robert was patient and explained every step of the process. I would absolutely recommend Robert to anyone.
Business response:
Thank you for choosing my team to assist in the purchase of your first home. Many first time home buyers are apprehensive about the process, that is why it is so important to have someone sit down with you and let you know what to expect. Rarely do you find that from the national companies. We are big enough to get the job done but still small enough to understand that this isn't just a loan, it is likely the largest single financial transaction you will make in your life. It is for that reason we try to be available to you ... read more
Hands down the best mortgage professional we have ever dealt with. Incredible communication and followed through with every commitment he made. I highly recommended using Mortgage Investors Group for your mortgage needs.
My experience with Pete and his team was nothing short of exemplary. As I went through my first home buying experience, Pete went above and beyond to provide me with the numbers I needed to make a purchase decision, typically within minutes of my request. He and his team walked me through every step of the loan process, and did all they could to not only get me the loan I needed, but also to ensure the process was a smooth one. I could not be happier.
Peter was extremely responsive and resourceful! I was pre-qualified in less than a day and a contract in 6. He gave excellent advice andt truly did whatever it took. I appreciate the personal assistance he gave me in the process. Thank you sir!
Pete Zaft is the BEST in the business, hands down. He gives my clients excellent service every time. I have never had a closing delayed for ANY reason when using Pete. Nothing changes within what my clients are told up front and he gives them his best deal up front and not back and forth against another lender. You will not be disappointed! His staff is on the ball and communication is EXCELLENT.
From the very beginning, Robert was extremely courteous and helpful. He was in constant communication and when he was unavailable, he consistently replied back promptly. He worked diligently to procure the best available interest rate, even checking for better rates after he'd already "locked in" the then-best rate, ultimately getting an even better rate for our home loan. During the entire process, multiple forms were needed and he always kept us informed of the requests and reasons for the additional requested items.
Business response:
Thank you for the kind words. We monitor rates throughout the day and help our clients "lock in" the rate at the right time. A small savings in rate can add up to alot of dollars over the life of a 30 year loan. Even when on the go we are linked into the market with cutting edge technology at MIG, we know what reports are going to be issued when, and what effect they can have on the mortgage bond market. I'm glad we could help save you money!
Robert was excellent every step of the way. I met him unable to get a home loan, and he walked me through every step I needed to take to get a loan. If it wasn't for Robert I would not be a home owner.
Business response:
Coaching someone on how to prepare their portfolio to buy a home is so important. Unfortunately Mortgage 101 is not a class available in schools, that is why even when someone needs a little work we have programs to help them get to where they need to be to buy. Many companies just deny you and tell you that when you get things in line to call back, but with our systems we show you what you need to do and are even involved in the process of helping you get qualified. Thank you for putting your faith in my team to get the job... read more
We were refefferd to Robert by a relator. He sent me the links for pre-approval and we were approved and looking for home in no time. We ended up not using that relator and purchased a For Sale By Owner. He was so helpfull thru the whole thing. We had some hangs up during the process and he was able to walk me thru all of them and help get them resolved.
Business response:
I always recommend using a Realtor to complete the transaction to protect yourself from unforeseen issues that they are very familiar with, but if you choose to buy a For Sale By Owner Home we will work with you as well. Thank you for the kind words about our "helpful staff."
My 23 year old son was obtaining a mortgage using Robert. My son works out of town about 80% of the time so he needed my help to do a lot of the footwork. Robert was a pleasure to work with and always willing to answer any questions. He worked hard to get a loan for a very young family!
Business response:
Buying a home is often a family decision, and helping a young family feels so good at the end of the day! Thank you for the accolades about our hard working staff and for choosing The Carter Team to process their loan.
Mortgage Investors Group has a 5 star rating with 3,603 reviews.
Mortgage Investors Group is open now. It will close at 5:00 p.m.