Mutual of Omaha Mortgage's cover image

This profile has been claimed by the business owner or representative.

Mutual of Omaha Mortgage

4.9

About this business

Location details

8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.92,261 reviews
Select a rating
Arthur W. M.'s profile image
Arthur W. M. 

Verified by Mutual of Omaha Mortgage

a year ago

Andre Sturkey 

Business response:

Arthur, I truly appreciate your feedback and the time you took to write a review. It's great to hear that your experience with Mutual of Omaha Mortgage was positive overall. I'm always looking for ways to improve and ensure that my clients have the best experience possible. If there's anything specific you think I could do better or if you have any further questions, please feel free to reach out. Your input is invaluable in helping me serve you and others more effectively. Thank you once again for choosing Mutual of Omaha M... read more

Samuel R.'s profile image
Samuel R. 

Verified by Mutual of Omaha Mortgage

a year ago

Tracy made the proces as simple and pleasant as possible. She sent us regular emails to update us on our loan progress, which we really appreciated, and was available to answer our questions. She was very friendly and pleasant throughout the entire process. We felt really reassured with Tracy and would be happy to work with her again in the future. 

Business response:

Thank you so much for your kind words, Samuel. It was a pleasure working with you, and I'm thrilled to hear that you found the process simple and pleasant. Keeping you updated and being available to answer your questions is something I really value, so I'm glad it made a difference for you. Should you need any assistance in the future, I'd be more than happy to help. Looking forward to the possibility of working together again! 

Angela M.'s profile image
Angela M. 

Verified by Mutual of Omaha Mortgage

a year ago

I had an excellent experience working with Joseph on my refinance. He would set aside time to take my calls and answer the millions of questions that I had to help me better understand the process. Joseph is very patient. He goes above and beyond and always puts all of his efforts into making you feel assured. All in all I highly recommend Joseph for your loan needs. 

Business response:

Thank you so much, Angela, for your kind words and taking the time to share your experience. It was a pleasure working with you on your refinance. I'm really glad to hear that my efforts to be available and supportive made a positive impact on your journey. Your understanding and satisfaction are incredibly important to me, and knowing that you felt assured throughout the process is the best feedback I could ask for. If you ever have more questions or need assistance in the future, please feel free to reach out. Thanks again... read more

Caroldyne S.'s profile image
Caroldyne S. 

Verified by Mutual of Omaha Mortgage

a year ago

Great experience 

Business response:

I'm thrilled to hear that you had a great experience, Caroldyne! It was a pleasure working with you, and I'm glad I could help with your mortgage needs. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for trusting Mutual of Omaha Mortgage! 

Eric J.'s profile image
Eric J. 

Verified by Mutual of Omaha Mortgage

a year ago

Joseph was personable and pleasure to do buisness with. Answered all my questions that I had and was always available to take my calls or returned them in a timely fashion. Couldn't ask for a better guy to do buisness with. 

Business response:

Thanks for the kind words, Eric! I appreciate you taking the time to share your experience. It was a pleasure working with you too, and I'm glad I could answer all your questions and be there for you throughout the process. I always strive to make the mortgage process as smooth as possible for my clients. I'm grateful for your business and the opportunity to help you achieve your homeownership goals. 

Sonya L. A.'s profile image
Sonya L. A. 

Verified by Mutual of Omaha Mortgage

a year ago

Any time i had a question and I would reach out, Kevin was there or at least called me back quickly, normally within the hour of me calling and leaving a message. 

Business response:

It means a lot to me, Sonya, that you felt supported throughout this process. I always strive to be available and responsive to my clients, and knowing I achieved that with you is truly rewarding. I'm happy I could be there for you whenever you needed clarification or assistance. Your kind words are truly appreciated. 

Ledra P.'s profile image
Ledra P. 

Verified by Mutual of Omaha Mortgage

a year ago

The process was both timely and efficient. All communications were professional and informed. 

Business response:

Ledra, thank you so much for your kind words. I'm glad to hear your experience was positive and that you found the process efficient. I always strive to keep my clients well-informed and appreciate you taking the time to share your feedback. It means a lot to me. 

Alice A B.'s profile image
Alice A B. 

Verified by Mutual of Omaha Mortgage

a year ago

Joseph was courteous, knowledgeable, efficient and was very understanding. He made the process easy and hassle free. 

Business response:

Alice's kind words mean a great deal to me. I truly appreciate her taking the time to share her experience. Making the mortgage process smooth and stress-free is always my goal, and it's rewarding to hear that I succeeded in doing so for her. I enjoyed working with Alice and helping her achieve her homeownership goals. 

Joshua V T.'s profile image
Joshua V T. 

Verified by Mutual of Omaha Mortgage

a year ago

Easy communicatio, the App was easy to use and easy to upload documents to. 

Business response:

Appreciate the kind words, Joshua. Glad to hear the communication was easy and that you found the app and upload process user-friendly. Always striving to make the mortgage process as smooth as possible. 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 2,261 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.