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Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbia, MD
About this business
Location details
8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Joseph was AMAZING to work with. Took extra time to explain the loan and next steps thoroughly. I finally have relief with this refinancing and consolidation of my debt. Thank you for everything!
Business response:
No problem Steph! I am quite glad to have had the pleasure of working with you throughout the process and be able to answer any questions along the way. Have a joyous holiday season!
Verified by Mutual of Omaha Mortgage
Travis, you were very helpful and always easy to contact and available whenever we had questions. Thanks
Business response:
I'm thrilled to hear you found my services helpful, James. It's always a priority to be easily accessible and provide clear answers to your questions. Your feedback is greatly appreciated and it's been a pleasure assisting you with your mortgage needs at Mutual of Omaha Mortgage. Don't hesitate to reach out should you need anything else in the future. Thanks for the high rating!
Verified by Mutual of Omaha Mortgage
Frequent and clear communication made the process go smoothly.
Business response:
I'm thrilled to hear that you had a smooth process with Mutual of Omaha Mortgage, Ani. Clear and frequent communication is always my goal, so I'm glad to know that it worked out well for you. Hearing that you're satisfied with the service I provided is the best kind of feedback. Thanks for the 5-star rating!
Verified by Mutual of Omaha Mortgage
Excellent communicatio, fast, friendly and professional!!
Business response:
Hi Kellie, it's Travis here from Mutual of Omaha Mortgage. I am delighted to hear that you had a positive experience. Your feedback is greatly appreciated, and it was a pleasure to provide you with efficient and friendly service. Thank you for the 5-star rating. Don't hesitate to reach out if you need any more assistance in the future.
Verified by Mutual of Omaha Mortgage
Matt was Great. He answered all our questions and made us feel comfortable during the whole process.
Business response:
I'm so pleased to hear that you felt comfortable throughout the process, Christin. Your satisfaction is my top priority, so it's great to know that I was able to answer your questions and provide a great experience. I appreciate your kind words and the time you took to leave a review. It was a pleasure working with you on your mortgage. Thanks for choosing Mutual of Omaha Mortgage and do not hesitate to reach out if you need anything in the future!
Verified by Mutual of Omaha Mortgage
Kenneth is an asset to your organization. I say that because he was incredibly patient, understanding, and informative when I was not. His professionalism and customer service is unmatched. I'm so glad I had him as an agent.
Business response:
I'm thrilled to hear such fantastic feedback, Tonya. I'm always here to help, and being patient, understanding, and informative is just a part of what I believe is great customer service. I'm glad to hear that you appreciated our interactions and I was able to assist you during your experience with Mutual of Omaha Mortgage. If you ever need help in the future, don't hesitate to reach out. Thank you for taking the time to leave a review!
Verified by Mutual of Omaha Mortgage
Good overall experience
Business response:
I'm really glad to hear you had a good overall experience, Adam. At Mutual of Omaha Mortgage, we always strive to provide the best possible service to our customers. Your rating of 4.83 out of 5 stars means a lot to me and the team. Please don't hesitate to get in touch if you have any more questions or need further assistance in the future. Thanks for your feedback. - Mark Fischer
Verified by Mutual of Omaha Mortgage
Travis accomplished in less than 3 weeks what another lender had been delaying for 2 months and counting. I will NEVER go to anyone but Travis again. His communication, organization, AND results puts him in a class second to none. In fact- Travis needs to serve as a source of training for other loan officers about how the process SHOULD go for customers. THANK YOU Travis for ever you did!
Business response:
Patricia, I'm truly humbled by your kind words and high rating. It was my pleasure to expedite your lending process after your initial delay. My goal is always to provide effective communication, efficient organization, and exceptional results for my clients, so I'm glad to hear that you recognized these traits in our interaction. Your suggestion of serving as a training source for other loan officers is very flattering. I'm just happy I could make the process smoother for you. Thank you for choosing to work with me and Mutu... read more
Verified by Mutual of Omaha Mortgage
Travis made everything so easy. He was the first to respond to my request for information concerning a refinance, and continued to respond quickly whenever I had any question at all. Overall, a very successful venture!
Business response:
Hi Reba! I'm thrilled to hear that you found the refinancing process easy and that you're pleased with the quick responses you received. It was a pleasure to assist you and I'm glad that your venture has been successful. If you ever need any help in the future, please don't hesitate to reach out. Thanks again for choosing Mutual of Omaha Mortgage and for the stellar review. -Travis Hofmann
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 2,261 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.