Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Columbia, MD

About this business

Finance Mortgage Lenders

Location details

8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.92,261 reviews

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Ronald Paul K.

a year ago

Kenneth was friendly,knowledgeable and professional. Answered all our questions and always got back to us.

Business response:

I'm thrilled to hear you had a positive experience, Ronald! Providing knowledgeable and professional service is my top priority and it's wonderful to hear that it was reflected in our interactions. I'm always here to answer any questions you may have. It was a pleasure working with you. Thank you for your kind words and the 5-star rating!

Celeste Walls E.

a year ago

Kenneth and Mark were so helpful through this process! We had a couple of roadblocks, but they remained positive and helped us stay positive until we made it to the end of the process!

Business response:

Thank you, Celeste, for your kind words and the 5-star rating. I'm delighted to hear that Mark and I could help you navigate through the roadblocks and complete the process. We strive to keep our clients positive and assured during their journey with Mutual of Omaha Mortgage. Your feedback is greatly appreciated, and you can be sure we'll continue to provide the same level of assistance in the future. If you need anything further, please don't hesitate to reach out. Thank you again for your trust in us. - Kenneth Alban

Carol K.

a year ago

Getting a person to talk to within the same day for questions. The signing was made VERY conveinent . Everything was done on a timely matter that worked for our schedule.

Business response:

Thank you, Carol, for taking the time to share your positive experience with Mutual of Omaha Mortgage. It brings me joy to know that I was able to make the loan signing process convenient and timely for you. Your satisfaction is my top priority. I appreciate your high rating and am always here if you need assistance in the future.

Richard E. Dunn S.

a year ago

There was lots of communication. It was easy to get questions answered.

Business response:

I'm very pleased to hear that you had a positive experience with our communication and customer service. Your feedback is extremely valuable in our constant pursuit to improve. I'm happy I could assist in getting your questions answered and make the process easier for you at Mutual of Omaha Mortgage. Thanks for your great rating, Richard. Your satisfaction is my top priority.

Kim F.

a year ago

Kenneth kept us informed every step of the way and answered every question we had no matter how small.

Business response:

I'm so glad to hear that you had a positive experience with me at Mutual of Omaha Mortgage. Keeping clients informed and answering all of their questions, regardless of size, is a priority for me. It's satisfying to know that my efforts are appreciated. Thank you for the perfect rating and your kind review, Kim. It was a pleasure helping you.

Linda L. B.

a year ago

Quick responsesd to emails and phone calls. Patience in answering questions and concerns.

Business response:

I'm thrilled to hear that you had such a good experience with me, Linda. Your 5-star rating means a lot. I'm here to make the mortgage process as smooth and straightforward as possible, so I'm glad I could provide quick responses and patiently answer your questions. Don't hesitate to reach out if you need anything else.

Jennifer R.

a year ago

Exceptional Service from Andre Sturkey – The Best Mortgage Loan Specialist! Working with Andre Sturkey as my Mortgage Loan Specialist was an absolute pleasure and a true blessing. From start to finish, Andre demonstrated outstanding communication skills, ensuring that we was informed and comfortable every step of the way. His deep knowledge of the mortgage process and his ability to simplify complex concepts made an otherwise daunting journey feel manageable and even exciting. What truly sets Andre apart is his patience. No ... read more

Business response:

Hi Jennifer! I'm thrilled to hear that you had a positive experience working with me! It was a pleasure guiding you through the mortgage process, and I'm glad I could make it feel manageable and exciting for you. I strive to simplify complex concepts and ensure that my clients feel comfortable and informed every step of the way. Your kind words and recommendation mean a lot to me. It's feedback like yours that motivates me to continue providing the best possible service to my clients. I'm glad I could help turn a potential... read more

Phillip G.

a year ago

Mathew was available when i had questions . He made it easy to maneuver through all the contract .

Business response:

I'm thrilled to hear that you found our process easy to navigate, Pamela. Your positive feedback means a lot to me and everyone here at Mutual of Omaha Mortgage. We strive to be available and supportive for our valued customers. Please don't hesitate to reach out if you have any more questions in the future. Thank you for your five-star review!

Sabrina Lynn H.

a year ago

Andre was excellent at answering any questions I had and was very personable.

Business response:

Thank you very much, Sabrina, for your kind words and the 5-star rating. I'm glad to hear you had a positive experience. I try to be as helpful and personable as possible, and it's great to know that I was able to answer your questions. If you have any other inquiries in the future, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage.