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8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Mark's dedication and professionalism exceeded our expectations throughout the entire refinance process. He not only kept us informed but also made us feel valued as clients. His deep understanding of mortgage-lending and ability to address every question with clarity made this experience stress-free. We’re truly grateful to Mutual of Omaha and their team!
Business response:
Edward, I am thrilled to hear your positive feedback! It was a pleasure to guide you through the refinance process and I am glad to know you found the experience stress-free. I strive to make each client feel valued and keep them informed, so your words mean a lot. Thank you for putting your trust in me and Mutual of Omaha Mortgage. Remember, should you have any further questions or needs in the future, don't hesitate to reach out. Appreciate the 5-star review! - Mark Fischer
Verified by Mutual of Omaha Mortgage
Kenny was amazing from start to finish. He understood and worked with all the issues I presented to him throughout the process. And if there were any issues on three other side he gave me all the information and presented me with options. Over all, Kenny is a great person to do business with, he's not just about the sell, he really seems to care about the people he's working with.
Business response:
Michael, I'm thrilled to hear that you had a positive experience working with me. Your feedback is greatly appreciated! I strive to provide the best service possible, and it's always rewarding to hear when I've achieved that. I enjoyed working with you and helping you navigate through the process. Should you or anyone you know need assistance in the future, don't hesitate to reach out. Thanks again for the kind words and the 5-star review. - Kenneth Alban, Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Hi Travis, You made so many things easier than others and I appreciate if you ever need a recommendation, just let me know. Thank you.
Business response:
I'm so glad to hear that you had a positive experience, Linda! It was my pleasure to make things easier for you during your time with Mutual of Omaha Mortgage. I'm always here to help, and if there's anything else you need, don't hesitate to reach out. Thank you for your generous offer of a recommendation, it means a lot to me. Thank you for taking the time to leave your review, your feedback is highly appreciated!
Verified by Mutual of Omaha Mortgage
My loan had some difficulties; however, Lisa and Kenneth we're ooen and receptive...even when my stress level was high.
Business response:
I'm really glad to hear that you had a positive experience with us at Mutual of Omaha Mortgage, Angela. It's not uncommon for loans to have a few bumps along the way, but being open, receptive, and understanding is part of our job. Your patience and trust during those stressful moments were greatly appreciated. Thank you for the 5-star rating. It means a lot to Lisa and me. We're here for you for any future needs.
Verified by Mutual of Omaha Mortgage
Great service
Business response:
I'm thrilled to hear your positive feedback, Matt. It was my pleasure to provide you with excellent service. Your satisfaction is our primary goal at Mutual of Omaha Mortgage. Thank you for the perfect rating! If you have any other needs or questions, feel free to reach out.
Verified by Mutual of Omaha Mortgage
Great communication
Business response:
I'm thrilled to hear you had a positive experience and appreciated my communication, Helen. Your kind words truly mean a lot. I aim to provide the best service at Mutual of Omaha Mortgage and your 5-star rating confirms I'm on the right track. Please don't hesitate to reach out if you have any further needs or questions. Thank you for your feedback. - Travis Hofmann
Verified by Mutual of Omaha Mortgage
Quick response time and very helpful though the entire process!
Business response:
I'm glad to hear you found our process smooth and efficient, Nicole! Your positive feedback reaffirms the hard work we put in every day at Mutual of Omaha Mortgage. We always strive for timely responses and comprehensive assistance, and it's great to hear that this was reflected in your experience. Thank you for your high rating and for choosing us for your mortgage needs. Looking forward to serving you again.
Verified by Mutual of Omaha Mortgage
Mark explained everything so that I would understand what I was getting into. He is very patient, concised, and clear about the loan. He made it a great experience.
Business response:
Thank you so much for the wonderful review, Vera! I'm thrilled to hear that I was able to make the loan process clear and understandable for you. Your satisfaction is my top priority, and I'm glad to hear that I was able to make your experience with Mutual of Omaha Mortgage a great one. Thank you for trusting me with your mortgage needs.
Verified by Mutual of Omaha Mortgage
Mark was very helpful, professional and accurate with each step in the process. Thank you Mark for your pleasant demeanor, no matter when I called I was treated rhe same each time. Thank you, Mark
Business response:
I'm thrilled to hear that you found my assistance helpful and professional, Rebecca. Your kind words mean a lot to me. At Mutual of Omaha Mortgage, we strive to be consistent in our service, so I'm glad to hear we hit the mark for you. It was a pleasure working with you throughout this process. Thanks for your 5-Star rating! If you ever need further assistance, don't hesitate to reach out.
Mutual of Omaha Mortgage has a 4.9 star rating with 2,261 reviews.
Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.