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Mutual of Omaha Mortgage

4.9

About this business

Location details

8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.92,261 reviews
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Timothy Erik H.'s profile image
Timothy Erik H. 

Verified by Mutual of Omaha Mortgage

2 years ago

Kenneth always got back with me whenever I had any questions, kept me updated on my status, and went above and beyond to get my mortgage done. I will recommend Kenneth and Mutual of Omaha to all my friends and family considering a mortgage or refinance. 

Business response:

I am truly grateful for your kind words, Timothy. It was a pleasure assisting you with your mortgage needs, and I'm glad that I was able to provide a satisfactory experience. It's always my aim to keep clients informed and make the process as smooth as possible. Thank you for considering Mutual of Omaha Mortgage for your friends and family, your recommendation means a lot to us. Looking forward to serving more of your mortgage needs in the future. 

Jeremy W. M.'s profile image
Jeremy W. M. 

Verified by Mutual of Omaha Mortgage

2 years ago

Mark was great to work with and was always available if I had any questions. 

Business response:

I'm incredibly grateful for your kind words, Jeremy. Your satisfaction is my top priority, so I'm delighted to hear that you felt supported and informed throughout our process. If you ever have further questions or needs in the future, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage. 

Nancy Lynn R.'s profile image
Nancy Lynn R. 

Verified by Mutual of Omaha Mortgage

2 years ago

It is a pleasure to work with Kenneth! He made sure I understood every step and always followed up when he said he would. Outstanding service!! 

Business response:

I'm delighted to hear your positive feedback, Nancy! Making sure you fully understand each step of the process and providing timely follow-ups is part of my commitment to serve clients like you. Your outstanding review means a lot to me. I will continue to strive for this level of service in the future. Thank you for choosing Mutual of Omaha Mortgage. 

Tyse G.'s profile image
Tyse G. 

Verified by Mutual of Omaha Mortgage

2 years ago

Kenneth was so easy to work with. If I had a question he answered right away. Made the whole process so easy for us! 

Business response:

I'm truly appreciative of your kind words and five-star review, Tyse. It was a pleasure assisting you with your mortgage process at Mutual of Omaha Mortgage. I strive to make the process as seamless as possible for all my clients. Thank you for your trust and I'm here for any future inquiries or assistance you may need. 

Susan M.'s profile image
Susan M. 

Verified by Mutual of Omaha Mortgage

2 years ago

All my questions were answered quickly and understandably. The entire procedure went very efficiently. Kenneth is professional and personable. I cannot imagine the matter being handled any better. Brandy, the loan processor and Mr. Trimble, the notary I met with also made the procedure go smoothly. Thank you for all you assistance. 

Business response:

I'm absolutely delighted to hear that you had a positive experience with our procedure, Susan. It's essential for us at Mutual of Omaha Mortgage to ensure our clients are informed and comfortable throughout every step of the process. The fact that you found the procedure to be efficient and professionals like Brandy and Mr. Trimble were able to make things go smoothly is excellent news. I'll certainly pass along your kind words to both of them. Your feedback and rating mean a great deal to us and I want to thank you for ta... read more

Scott S.'s profile image
Scott S. 

Verified by Mutual of Omaha Mortgage

2 years ago

Needlessly concerned about the process... It wasn't an issue with Andre. 

Business response:

I greatly appreciate your feedback, Scott! Helping alleviate any concerns you had about the process is part of my commitment to ensuring a seamless experience with Mutual of Omaha Mortgage. Your high rating motivates me to continue delivering top-notch service. Thank you again, and please don't hesitate to reach out should you need any further assistance. 

Gary Michael H.'s profile image
Gary Michael H. 

Verified by Mutual of Omaha Mortgage

2 years ago

Great coordination, communication and cooperation with Kenneth and staff 

Business response:

I deeply appreciate your kind words and high rating, Gary. It's a pleasure to hear you had a positive experience with our coordination, communication, and cooperation at Mutual of Omaha Mortgage. My team and I remain committed to providing that same level of service in the future. Thank you for your trust and feedback. It's been a privilege serving you. 

Marianne K.'s profile image
Marianne K. 

Verified by Mutual of Omaha Mortgage

2 years ago

Thank you for all you have done to make the process easier and answered all my questions when I have concerns. 

Business response:

I truly appreciate your kind words, Marianne. I'm so pleased to hear that I could make the process easier for you and address all your concerns. Your satisfaction is my top priority. Should you have any future questions, do not hesitate to get in touch. Thank you for taking the time to review my services and for choosing Mutual of Omaha Mortgage. 

Nicole J. P.'s profile image
Nicole J. P. 

Verified by Mutual of Omaha Mortgage

2 years ago

Travis was fantastic and I cannot say anything negative about him. He always was there to answer my questions and help me out with anything I needed. When it came to underwriting.. that was a different story. It was a back and fourth battle for a bit over if the home was in my name on not (it was inherited). The title company was incredibly ignorant as to how to verify this, even though I provided everything, including paperwork from my attorney. Eventually they said they had enough… Donna and Travis did everything in their... read more

Business response:

I'm truly grateful to read your review, Nicole. It was a pleasure to assist you throughout the process, despite the obstacles we faced together. I understand how frustrating it can be dealing with complex inheritance issues, and I'm happy to know you appreciated our efforts to keep things moving smoothly. To hear that you would recommend my services to others is the highest compliment. I'm sorry to hear about the issues with the title company; your feedback is valuable and will help us improve for the future. Thank you for c... read more

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 2,261 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.