Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Columbia, MD

About this business

Finance Mortgage Lenders

Location details

8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.92,835 reviews

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Bette M. B.

a year ago

Kenneth Alban is not only excellent in customer service skills but also in his complete knowledge of the market. He took the time to listen and learn what was best for me. He's awesome!

Business response:

I'm thrilled to hear that you had a positive experience with me. It was truly a pleasure to assist you, Bette! Your review reflects the level of service that Mutual of Omaha Mortgage aspires to provide to all our customers. I make it a point to listen and understand each client's unique situation to offer the best solutions possible. Thank you for taking the time to acknowledge this effort and for your kind words. If you ever have any more questions or need further assistance, please don't hesitate to reach out.

Theresa G.

a year ago

Great communication, made sure everything was done in as stated. I always knew where I was at during the entire refinance process. Thank you Ken & your team!

Business response:

I'm thrilled to hear that you had such a positive experience with us, Theresa! Gaining your satisfaction through good communication and transparency is always my aim during the refinancing process. Your kind words mean a lot to me and my team at Mutual of Omaha Mortgage, and we are here for any future needs. Thanks for the 5-star rating!

Steven M S.

a year ago

Michael Krach

Business response:

I'm thrilled to hear you had a positive experience with me at Mutual of Omaha Mortgage, Steven. It's my goal to provide a 5-star service to every customer, and I'm glad to know I achieved that with you. Your feedback is greatly appreciated. Looking forward to assisting you in the future.

Nathaniel J. H.

a year ago

Tracy was professional And pleasant to work with, she kept me up-to-date on everything.

Business response:

I appreciate your kind words, Nathaniel! It was truly a pleasure working with you. I'm glad to hear you felt up-to-date and informed during the process; that's always my goal. Should you have any future needs or questions, don't hesitate to reach out. Thanks again for choosing Mutual of Omaha Mortgage.

Matthew Eric B.

a year ago

Chuck was very attentive to all of our needs and was extremely knowledgeable and helpful with all of our questions and concerns. Very professional. Thank so much Chuck!!

Business response:

I'm thrilled to hear about your positive experience, Matthew! Ensuring you feel informed and cared for throughout the entire process is my top priority at Mutual of Omaha Mortgage. Your kind words mean a lot, and I'm glad I could assist with your questions and concerns. You're always welcome if you need help with anything in the future. Thank you for the glowing review and the 5-star rating! Chuck Easter

Chivonna Y. C.

a year ago

Travis and his team were knowledgeable, professional and patient. I did not feel pressure or as if there were hidden practices. I am confident in the decision I made and very pleased with my experience.

Business response:

I'm sincerely grateful for your kind words, Chivonna. It's always rewarding to know that our efforts to provide a knowledgeable, professional, and pressure-free experience have been appreciated. I'm glad to hear that you are confident in your decision and had a positive experience with us at Mutual of Omaha Mortgage. Please don't hesitate to reach out if you ever need any assistance in the future. Thanks again for choosing us! -Travis Hofmann

Jonathan S.

a year ago

Michael was incredibly patient,knowledgeable and a great communicator getting back to me with answers to my questions istantly, it was a pleasure dealing with him. I look forward to recommending him to others and doing business with him again

Business response:

Thank you for your kind words, Jonathan! It's my goal to provide the best service possible and I'm glad to hear that you had a positive experience. Your willingness to recommend Mutual of Omaha Mortgage and myself to others is the highest compliment we can receive. Looking forward to working with you again in the future. -Michael Krach

Joann A. M.

a year ago

Mr. Alban made himself available for questions, and was able to answer them in a way that was easy to understand. He was very knowledgeable and communicated any regulations and particulars of the loan in a clear and concise manner. He took care of coordinating all of the services necessary to process the loan and kept us informed about who would be contacting us, and when. The mortgage process went very smoothly, and quickly.

Business response:

Hi Joann, I'm thrilled to hear that your experience was smooth and efficient! It was my pleasure to guide you through the mortgage process and ensure you were kept informed every step of the way. Your feedback is greatly appreciated and it was a pleasure working with you. Should you have any further questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage.

Thaddeus G.

a year ago

Travis was very responsive to any questions and provided any and all information needed to make our decision to move forward.

Business response:

I'm thrilled to hear that you had a positive experience, Thaddeus. Your feedback reassures me that my efforts in providing responsive service and comprehensive information are indeed helpful to clients like you. If you have more questions in the future or need further assistance, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage and giving me such a high rating! - Travis Hofmann