This profile has been claimed by the business owner or representative.
Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbia, MD
About this business
Location details
8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Kenny was very helpful whenever I called with any questions. He answered the phone everytime.
Business response:
I appreciate your feedback, Gerard. It's great to hear that you found our conversations helpful. At Mutual of Omaha Mortgage, we strive to be available and responsive to our customer's needs. Your positive review motivates me to maintain this level of service. Thank you for taking the time to share your experience. Kenneth Alban
Verified by Mutual of Omaha Mortgage
Travis was responsive, quick and honest.
Business response:
I'm pleased to hear that you found my service to be responsive, quick, and honest, Michele. Your feedback is greatly appreciated and it will certainly motivate me to keep providing excellent service. Thank you for choosing Mutual of Omaha Mortgage and for rating my service highly. Looking forward to assisting you again in the future.
Verified by Mutual of Omaha Mortgage
The level of communication Kenneth provided and the knowledge he has in his work gave me confidence in the decisions we were making. Kenneth's customer service was the best I have had in any banking experience I have had of any form and I will likely keep his name and # saved for any future needs I may have.
Business response:
I appreciate your kind words, Steven. It means a lot to me that you felt confident in the decisions we were making together during your mortgage process. It was my pleasure to provide you with the best customer service possible and I'm thrilled to hear that it lived up to your expectations. You can always reach out to me in the future if you need anything else. Thanks for choosing Mutual of Omaha Mortgage. Kenneth Alban
Verified by Mutual of Omaha Mortgage
Very informative of each process.
Business response:
I sincerely appreciate your positive feedback, Michael. It was my pleasure to guide you through each process. Your satisfaction is our top priority at Mutual of Omaha Mortgage. We look forward to assisting you again in the future.
Verified by Mutual of Omaha Mortgage
Kenneth was very informative and detailed the whole process. It was truly an easy going process.
Verified by Mutual of Omaha Mortgage
All of the people we worked with clear up to the notary and signing were most excellent and personable. Great experience. Couldn't ask for better! Thank you all!
Verified by Mutual of Omaha Mortgage
I had the pleasure of working with Michael Krach during my mortgage refinance, and I couldn't be more satisfied with the experience. Michael was knowledgeable, responsive, and genuinely committed to securing the best possible terms for my situation. He guided me through the process with clarity, patience, and professionalism, making what could have been a stressful experience remarkably smooth. Thanks to his expertise, I was able to refinance my mortgage with favorable rates, saving both time and money. I highly recommend Mi... read more
Business response:
Peter, I'm sincerely humbled by your kind words and the 5-star rating. I'm glad to hear that your refinancing process went smoothly and you found the terms satisfactory. It was my pleasure to assist you with your mortgage needs and to help you save both time and money. I strive to make the often complex process of refinancing as clear and straightforward as possible for my clients at Mutual of Omaha Mortgage. Thank you for your trust, for your recommendation, and for allowing me the opportunity to serve you. If you ever have... read more
Verified by Mutual of Omaha Mortgage
Tracy was very helpful in trying to get me the best deal and help meet my needs. She explained anything I was confused about to help me understand the process better. She was usually excellent at getting back to me in a timely fashion, and if I couldn’t get ahold of her I was typically get ahold of a member of the team that was assisting me
Business response:
Thank you very much for your feedback, Faith! I'm thrilled to know that you felt supported during the process and that we were able to work together to get the best deal for you. Your understanding and patience when things got a little busy meant the world to us. It was truly a pleasure working with you. If you ever have any other questions or need further assistance in the future, don't hesitate to reach out. We're always here to help!
Verified by Mutual of Omaha Mortgage
Easy process and great communication
Business response:
I'm glad to hear that you found the process easy, Lynnelle, and that our communication met your expectations. It was a pleasure working with you. Thank you for your positive review and for rating us 5 stars. We at Mutual of Omaha Mortgage always strive to provide excellent service. If you have any other mortgage needs in the future, please don't hesitate to reach out. -Michael Krach
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 2,835 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.