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Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbia, MD
About this business
Location details
8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Taking the time to realize what was important to me as I maintain a home for myself. Thanks😊
Business response:
I'm delighted to hear that you had such a positive experience with me, Donna! It was important for me to understand your needs in order to provide the best service possible. It's always a pleasure helping my clients find the right mortgage solutions, especially when it involves making a house feel more like a home. Your feedback is greatly appreciated. Please feel free to reach out if you have any more questions or need assistance in the future. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Travis was extremely helpful and walked me through the whole process and even answered my weird questions! He is great!! Donna Hartley was also wonderful in helping us navigate through the paperwork!
Business response:
I'm so pleased to hear that you found our process helpful and that you felt comfortable asking all your questions, Kristen. Questions are never weird, they're necessary to understand everything clearly and I'm glad I could assist. Donna and I are here to make the mortgage process as easy as possible for you. Your positive feedback means a lot to us at Mutual of Omaha Mortgage. Thanks for the 5-star rating!
Verified by Mutual of Omaha Mortgage
Communication
Business response:
I'm really thrilled to hear about your positive experience, Nancy! It's always fantastic to know that my communication has been effective. Your feedback brings a smile to my face and reinforces the value of clear conversation. Thank you for taking the time to review my services and for giving such a high rating. I will continue to strive to maintain this standard at Mutual of Omaha Mortgage. Looking forward to working with you again in the future!
Verified by Mutual of Omaha Mortgage
Great communication with everyone made it super easy to know what was going on and when things were happening. Great bunch of people!
Verified by Mutual of Omaha Mortgage
Great Communication, Friendly, Caring, Compassionate, Trustworthy, Answered all my questions even is they were dumb questions . He treated me with Kindness, Dignity, and Respect. He responded at all hours and even on weekends and Holidays to my questions. I Greatly Appreciate The hard work that Ken and his team did to help me and I recommend them Highly. I will be calling on him in the future. Thank You So Much !
Verified by Mutual of Omaha Mortgage
Constant communication
Business response:
I'm thrilled to hear your positive feedback, Elise! I take pride in keeping clients informed and involved at all stages of the process. Your 5-star rating means a lot to me, and it reinforces my commitment to providing top-notch service. Looking forward to serving your future needs at Mutual of Omaha Mortgage. Always here to help! Kenneth Alban
Verified by Mutual of Omaha Mortgage
Ken and Chelise were absolutely amazing at keeping me informed and responding and explaining all the steps to me ...overall a great team
Business response:
I truly appreciate your kind words, Mark. It was a pleasure to guide you through the steps and keep you informed. Your positive feedback fuels our commitment to providing the best possible service at Mutual of Omaha Mortgage. Thank you for rating us highly. We're here for you if you need any further assistance! - Kenneth Alban
Verified by Mutual of Omaha Mortgage
Andre was always available to answer questions and always explained all the details as well as had some personality to engage in those conversations --
Business response:
I'm glad to hear that you had such a positive experience, Jason. Your satisfaction is my priority, and I'm pleased to know that my accessibility and approach to explaining things were beneficial for you. I aim to make the mortgage process as informative and engaging as possible, so your feedback means a lot. Thank you for allowing me, and Mutual of Omaha Mortgage, to assist you. I'm here if you have any more questions in the future.
Verified by Mutual of Omaha Mortgage
Way every thing was explained
Business response:
I'm glad to know that you found my explanations clear and helpful, Charles. Your feedback is much appreciated and it encourages me to continue providing the best service possible. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to leave a review. If there's anything more you need or any other questions you have, don't hesitate to reach out.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 2,261 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.