Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Columbia, MD

About this business

Finance Mortgage Lenders

Location details

8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.92,261 reviews

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Lisa C.

2 years ago

Everything was explained when I asked questions

Business response:

Lisa, I am thrilled to hear that you had a positive experience with Mutual of Omaha Mortgage and that I was able to assist you comprehensively. Your satisfaction is our priority and we always strive to ensure our clients are fully informed. Thank you for the stellar 5-star rating; it's truly appreciated! Looking forward to assisting you again in the future. Best regards, Matthew Givens.

Katherine Mary F.

2 years ago

Mark took care of everything

Business response:

I'm delighted to hear that you had a positive experience, Katherine. Your satisfaction is my top priority, and it's wonderful to know that I was able to meet your expectations. Thank you for taking the time to review my service and for giving Mutual of Omaha Mortgage a 5-star rating. I look forward to assisting you in the future.

Jennifer Lynn B.

2 years ago

Mark was very friendly and helpful

Business response:

I greatly appreciate your kind words and high rating, Jennifer. It was a pleasure to assist you with your mortgage needs. I'm glad to know that you found my services friendly and helpful. Looking forward to continuing our work together. Thank you for choosing Mutual of Omaha Mortgage. - Mark Fischer.

Robert D B.

2 years ago

Ken and Amber's continuing support.

Business response:

I'm incredibly grateful for your positive feedback, Robert. It's reassuring to hear that both Amber and I were able to provide the support you needed throughout your journey with Mutual of Omaha Mortgage. Your trust in our skills means a lot, and we look forward to continuing to serve you at the highest level. We always strive to deliver a 5-star service. Thank you once again for your kind words.

Rosalind D. W.

2 years ago

In my experience, refinancing a home loan can be daunting. Travis and his team made sure the process was seamless with clear communication. They were not unreachable, which meant a lot for someone like me. Their app showed me where I was in the process, aligning with what they were saying. I closed sooner than expected, which was a bonus. I would definitely refinance again with Travis and his team at Mutual of Omaha Mortgage.

Business response:

Thank you so much for the five-star rating, Rosalind! I'm delighted to hear that you found our refinancing process to be seamless and our communication clear. It's important to us that our customers feel supported and informed throughout the entire process, so I'm glad to hear that our team was able to deliver that for you. Our app is designed to keep you updated every step of the way, and I'm pleased that it matched up with your experience. Congratulations on closing sooner than expected! We're looking forward to assisting ... read more

Monte D. W.

2 years ago

Mark Fischer was so helpful and truly patient with a couple of clients that are definitely not technically up to date on managing transactions by wireless phone. He was there no matter what time we needed questions answered or how to handle getting information needed to complete our home equity loan. Could not have gotten through this without him. Thanks again MARK and all teams involved in helping and supporting us.

Business response:

I'm truly grateful for your kind words, Monte. It was my pleasure to assist you in navigating the process, regardless of the technology involved. Receiving feedback like yours validates our commitment at Mutual of Omaha Mortgage to provide the highest level of service to our clients. I'm delighted to learn that you are satisfied with the outcome of your home equity loan. Remember, if you have any further questions or need assistance in the future, don't hesitate to reach out. Thank you for taking the time to share your exper... read more

Sheri L.

2 years ago

Kind and competent. I enjoyed working with Andre. If we'd been able to avoid an underwriting issue and closed as originally planned at the original rate, the experience would have been perfect all around.

Business response:

Thank you for your generous review, Sheri. I'm glad to hear that you enjoyed our cooperation as much as I did. I acknowledge the challenge we faced regarding the underwriting issue and can understand how this might have impacted your overall experience. Your feedback is truly appreciated and will be taken into account for the future to provide you and other clients with a seamless service. Thank you for choosing Mutual of Omaha Mortgage. It's been a pleasure working with you!

Katherine J.

2 years ago

Travis made it so easy. He was always there to help me understand what was going on.

Business response:

I truly appreciate your kind words and the 5-star rating, Katherine. It was my pleasure to make the process as easy as possible for you. I believe that understanding is key in any transaction, which is why I always make sure to explain everything in detail. Should you have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage.

Karen V.

2 years ago

Kenneth Alban

Business response:

I'm deeply grateful for your generous review, Karen. Your high rating means a lot to me and it's confirmation that you were satisfied with the services rendered. Here at Mutual of Omaha Mortgage, our primary goal is to provide excellent service. I'm delighted I was able to meet your expectations. Please don't hesitate to reach out if you need anything further. Thank you once again.