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MyLife Home Care Kent
- Home Health Care
- Orchard St, ENG
About this business
Location details
Suite 1B, Orchard House, Orchard St, ENG, CT2 8AJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
MyLife provides home care for my neighbour. His care is excellent. It is very reassuring for us to see that he is so well cared for. The office staff and manager have also been most helpful when I have contacted them.
Business response:
Thank you for your lovely comments. We are pleased that you feel that your neighbour is well cared for. MyLife always strives to provide good quality person-centred care.
I can’t thank MyLife enough for helping me sort care for my dad. They were so helpful from the first call through to arranging the carers. Everything was explained to me and my dad and all our questions answered. They understood how new this was to us all and was very patient with us. The carers were very kind to my dad and always on time and reliable. I will definitely use them again in the future when I need help. Thank you.
Business response:
Thank you for your lovely feedback, I am so glad you received the standard of care we strive to deliver from the office through to the care worker.
I have no hesitation in saying that all the carers have all been incredibly kind and professional in everything they do, making it their business to be respectful and displaying empathy and understanding when needed. With regard to management of the care given, My Life have always listened and made every effort to work with us to provide us with the necessary hours and personnel, although, with the fluctuating nature of Covid outbreaks affecting the workforce, I appreciate that this has been difficult at times. With regard t... read more
Business response:
Thank you for your lovely feedback, we are so happy you received the quality care we strive to deliver.
Came to MyLife after some problems with other care arrangements. Mum is 101 and pretty set in her ways, but even though not everyone did things just so (in her view), they were all, in her words, lovely people. Everyone appeared to be very kind, very caring, very professional and 100% trustworthy. The occasional inevitable delays were advised ahead of time, but someone always turned up. I also greatly appreciated the flexibility and helpfulness of the administrators as our needs changed over time - and sometimes at short not... read more
Business response:
Thank you for your lovely feedback. We are so glad you chose MyLife to assist your mum.
As a family, we have been very happy with the care provided to my grandfather. We found the care to be carried out very professionally from the start at the initial visit right until care was no longer needed, the whole process was made so easy for us as a family.
Business response:
Thank you for your feedback, we are happy that the care delivered was professional and the process was made easy for you.
I would like to thank everyone at My Life involved with the care of my mother. From setting up the care plan to amendments that were necessary as her care needs changed, My Life always did everything they could to accommodate mum's needs. Where possible mum had the same carers every week (except for holiday cover) which was very much appreciated to give her continuity of care. We cannot fault the carers and the level of care that was given to mum.
Business response:
Thank you for your lovely feedback, we are pleased you got the quality service we strive to deliver.
I would like to express how brilliant all the carers have been with my husband. All the carers have been fantastic but would love to give special mention to some carers who have been with us for so long and have just gone that extra mile and put us at ease. Without MyLife we wouldn’t have got my husband home from hospital and I will be forever grateful that we managed to get him home for his final days/weeks. As this has been his wish to be at home surrounded by family.
Business response:
Thank you for your response, we are glad you were happy with the service and that your husband got his final wish.
Both my husband and I have received excellent care and support from MyLife. Thank you very much.
Business response:
Thank you for your review, we are happy you have received the high standard of care we strive to deliver.
After previous bad experiences with other care providers, my aunt has been very pleased with the carers from MyLife who are enabling her to carry on living at home. They all do a great job and have a nice chat when they are there.
Business response:
Thank you for this lovely review, we aim to please. Kind Regards Sarah
Frequently asked questions about MyLife Home Care Kent
How is MyLife Home Care Kent rated?
MyLife Home Care Kent has a 4.5 star rating with 57 reviews.
When is MyLife Home Care Kent open?
MyLife Home Care Kent is closed now. It will open at 9:00 a.m.