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MyLife Homecare Edinburgh
- Healthcare
- Edinburgh, SCT
About this business
Location details
Floor 3, Sugar Bond, 2 Anderson Pl, Edinburgh, SCT, EH6 5NP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We've used MyLife for over a year and have been very happy. All the carers have been lovely and have been good to have in the home. Always very helpful when I phone and would highly recommend. Don't hesitate.
Business response:
We are delighted to receive your extremely positive feedback about our services, our home care team and our office team. Please do contact us at any time if there is anything further we can do for you.
All I can say is that my experience with everyone I have had contact with has been excellent in every way. I had had no previous experience of this kind of thing before so I didn't know what to expect. But I have been hugely impressed by, and very grateful for, the service I have had from My Life from the very beginning.
Business response:
We are absolutely delighted to receive this wonderful feedback about our team and our service. If you feel there is anything further that we could do for you, please do not hesitate to ask. We would be delighted to assist.
I have had a great experience with the company, and we appreciate the support and care that I receive, don't know what I would do without MyLife. If there anything you would like or need from me or to do, please just let me know. Thanks, Colin. Kind regards.
Business response:
We are delighted to hear that your experience with MyLife is extremely positive. If there is anything further we can do to assist you, please don't hesitate to ask us.
I've been meaning to do this for ages. I've been using My Life for a few years now, and the last time I reviewed them I gave them a bad write-up, because when I started, the provision was all over the place. However, I would now like to set the record straight, This agency is better than most. 1. They do try to send the staff you get on with. So you have a team of staff you know 2. The staff will try their best to do anything you want them to do. 3. Generally speaking, the staff are friendly and they do actually care 4. ... read more
Business response:
We are delighted to hear of your positive experience with our service and team. Thank you for also pointing out an area for improvement which we will take on board. Please contact our office at any time if you need anything further from us.
It has worked out well.
Business response:
Thank you for your positive feedback about our service. Please don't hesitate to ask if there is anything further we can do to assist you.
I receive help in the morning to wash and dress. The carer also makes my breakfast and a hot drink. I also have a carer visit in the early evening to help me change for bed and prepare an evening meal. I have severe arthritis which hampers my movement and the carers are very gentle, they also help with things such as hand washing and opening jars. I would not manage on my own without this help.
Business response:
We are so glad to hear that your care experience with MyLife is supporting you to live well with a difficult health condition. Please do not hesitate to let us know at any time if we can do anything further to assist you even more.
Hi I have a good experience with the staff . I really appreciate there work with me and if there is anything they would like or need from me or to do please let me know . I have had many good times with them kind regards
Business response:
We are delighted to hear you have had a good experience when receiving support from our team. We are there to support you in whatever activities you enjoy and we will continue to work with you to enable you to have many more fulfilled days with us. Thank you for your feedback.
Generally happy - staff friendly and willing to learn. Generally kind and warmhearted. Perhaps timekeeping and leaving early is a consistent issue, not one I've dealt with. Overall good experience.
Business response:
We are delighted to hear your loved one is in receipt of a good service from our kind and friendly team. We aim to please all clients at every visit. Please contact our service mgmt team to discuss any concerns you may have regarding our punctuality. We would welcome the opportunity to improve on this aspect for you.
I contacted My Life as I wanted to investigate the use of extra help in the home if, as has happened in the reticent past, I needed extra help when discharged from hospital. My Life understood this and were extremely helpful in putting in place a temporary twice weekly service for 2 weeks whilst I recovered from an accident and my usual helper in the house was away on holiday. The My Life carer who came was punctual and very helpful. Fortunately I did not need any personal care so cannot comment on this aspect of My Life ser... read more
Business response:
It was our pleasure to support you at this specific time of need. Please don't hesitate to get in touch at any time if we can help you again with any support.
Frequently asked questions about MyLife Homecare Edinburgh
How is MyLife Homecare Edinburgh rated?
MyLife Homecare Edinburgh has a 4.5 star rating with 80 reviews.
When is MyLife Homecare Edinburgh open?
MyLife Homecare Edinburgh is closed now. It will open tomorrow at 9:00 a.m.