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Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Pewaukee, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construe... read more
2587 Crain Highway, Waldorf, MD, 20601, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Neal and his group at Waterstone Mortgage were instrumental in getting my wife and I into our dream home. They coached and assisted us every step of the way. We would highly recommend them to anyone interested in a high quality and customer oriented experience in Mortgage Lending.
Business response:
Thank you for the review, Jon. We love to hear, that with the assistance of Neal and his team, you were able to purchase your dream home! Keeping our customers informed throughout the loan process, while providing them with excellent service, is a top priority for us, here at Waterstone Mortgage. Congratulations on your new home.
Neal assisted my husband and I with a loan for our retirement home. He is professional, knowledgeable and available for any questions or concerns. We had not bought a house for 31 years but Neal walked us through the process and we liked how easy it was to upload the needed documentation, We highly recommend Neal to be your mortgage banker!
Business response:
Thank you for the review. Stress free homebuying is what we love to hear. We're glad to hear the borrower portal was easy to navigate and that Neal was able to address any questions or concerns you had during the loan process. Enjoy your retirement home!
We needed a lender asap. We knew we had to put an offer on our house because multiple offers were coming in and our agent recommended Neal Tipton and thank God she did because Neal is fantastic. Super fast to answer questions and was able to send me a pre-approval letter the same day. What made the whole process easy was their client portal, it's secure and you can message neal directly (no more sending confidential docs over email). Additionally, you recieve videos about where you are in the lending process and what to expe... read more
Business response:
Thank you for the review. We are so glad you found the borrower portal so easy to use! Making sure our customers have a clear understanding of the mortgage process is important to us, so we're glad the videos were a nice touch to your loan process. We're glad you felt confident working with Neal and his team during your first homebuying experience. Congratulations on your new home!
I am so glad I that I took my real estate agent's advice and used local lender Neal Tipton instead of a big online lender. Neal was available 7 days/ week to provide info and answer questions. Neal offered much quicker closing than the big banks, which in my situation was important in being able to purchase the home I wanted. Because of the personalized service I received, I would recommend Neal and I will use him again in the future.
Business response:
Thank you for this review, Steven. We are so glad you chose Neal and Waterstone Mortgage to assist you with the purchase of your new home. Being readily available and providing our customers consistent communication throughout the loan process, is a top priority for us. We hope to work with you again soon!
Neal Tipton and the staff at Waterstone were absolutely terrific in helping me navigate my first home buying experience. I highly recommend him and Waterstone for your homebuying needs.
Business response:
Thank you for this great review. We're glad Neal and his team were by your side, to assist you through your first homebuying experience. We hope to work with you again, should you have any future homebuying or refinancing needs. Congratulations on your new home!
As stressful as buying a house is Neal doesn't rattle easily and helps walk you through each step. Even my real estate attorney commented on how quickly Neal and his team were able to get things done and told me how rare that was in this business. I would recommend Neal to anyone going through the process of obtaining a home loan. Outstanding job!
Business response:
Thank you for taking the time to write this review. A quick, easy loan process is what we strive to provide all of our customers. We're glad Neal and his team provided you with a stress free loan experience. Enjoy your new home!
Mr. Tipton and his staff were great and explained everything and answered all my questions right away. Mr. Tipton made the process super easy and stress free.
Business response:
Thank you for the review. Taking the stress and anxiety out of the mortgage process is what we strive for and it sounds like Neal and his team did just that. Congratulations on your new home!
excellent services. From the day we got in touch with Neal until when we closed , he was there to answer any questions that we had my wife and i. He gave us advice as first time homebuyers and we really appreciated that. NEAL TEAM ROCKS
Business response:
Thank you for the great review of Neal and his team. We know how many questions pop up during the mortgage process, especially when you a first-time homebuyer. So, we're happy to hear that Neal was there every step of the way to answer any and every question that you had. Congratulations on your new home!
Neal is absolutely awesome! Very diligent, informative and hard working. He went above and beyond with helping through the entire process of purchasing my home. The absolute best!! Was always there with an immediate reply to every email, text or call!
Business response:
Thank you for this wonderful review, Brittany. Transparent and consistent communication is the key to providing our customers with a smooth and easy loan process. We're so happy to hear that Neal went above and beyond, to provide you with a great first-time homebuying experience. Congratulations on your new home!
Neal Tipton at Waterstone Mortgage NMLS #188890 has a 5 star rating with 133 reviews.
Neal Tipton at Waterstone Mortgage NMLS #188890 is open now. It will close at 6:00 p.m.