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Neale Road, North Hykeham, Lincoln, LN6 9UA, United Kingdom
Get directionsWe are very happy with Mums care at Neale Court it is a lovely place, clean, fresh and with a happy, quiet and calm atmosphere. Lovely gardens and surroundings and the 'flat' having her own kitchen is a great idea. She has struggled to come to terms with Dads death and the resulting need for care and would have found admission to any residential care situation very difficult. She has settled far better than we could have hoped for. She says herself the staff are lovely, the food is very good, her room is kept very clean, eve... read more
My uncle has vascular dementia, arthritis, and a heart arrhythmia. The care home is extremely good with him, they look after his every need. All the carers work to a high standard. The lounge, dining room hall etc are always clean and fresh. My uncle's room is kept clean and tidy his bed is made, always with fresh linen.
The manager and staff at this care home are to be commended for their care and understanding. During my stay I was made to feel "a person" who was not ignored when I made a request, which was unlike previous care homes in the Lincoln area. Communication was good which is a great help when away from home. What I would like would be more activities. I would certainly recommend this home for good care and attention, also food!
My mother has been a resident at Neale Court for the past two years 6 months as she has vascular dementia and I cannot praise all the staff and the home highly enough. Nothing seems to be too much trouble for them. The choice of food seems very good. Visitors are made very welcome.
Activities staff have taken a nose dive since Mum first moved here Oct 23. Used to be a fun place to be, with music playing in the back ground, now its a sad place. Staff are very caring and work very hard but activities staff need sorting - more activities staff needed. Also not everyone likes crafts! my Mum needs more stimulation, so much so that I now pay for a private carer 2hrs a week to take her out. (not good considering the amount of fees paid). I am hoping her private caring does not go against her receiving her sha... read more
Business response:
Thank you for taking the time to leave your review for Neale Court Care Home. We are sorry to hear that you feel there's been a decline in the activities since your mum moved in. We completely understand how important it is for our residents to feel stimulated, engaged, and part of a lively, happy home, and we're taking your feedback on board.We're currently reviewing our activities provision and have recently advertised for additional activity staff to help us bring more variety and energy back to the home. We understand ho... read more
Neale Court Care Home - Country Court has a 4.8 star rating with 74 reviews.
Neale Court Care Home - Country Court is open now. It is open 24/7.