Neale Court Care Home - Country Court

Phil K 

on Carehome.co.uk

2 years ago

I moved my wife from another care home four months ago. To me, it was like winning the lottery. It was as if I had moved her from a tatty B&B into a five-star hotel. The home is clean, modern and welcoming. The staff are fantastic and always go the extra mile. The food is first class with plenty of choices. I really can't praise it highly enough. 

Karen G 

on Carehome.co.uk

2 years ago

I would recommend Neale Court to anyone who needs the care and support. It is a wonderful home, with very friendly staff. Beautiful sitting room, spacious bedrooms and an assortment of healthy meals. My aunt has settled in nicely and is being cared for and encouraged to meet other residents. If I had to go into a care home I would choose this one. 

Shirley C 

on Carehome.co.uk

2 years ago

What a fantastic place Neale Court is. My family and I cannot thank the staff highly enough. They are all so caring and nothing is too much trouble. My mum was very happy there and staff treated her as if it was their mum they were caring for. Thank you so much for everything. 

D V 

on Carehome.co.uk

3 years ago

Having found Neale Court for mum our worries are no more. It's a lovely, friendly place to be. The staff are always very helpful, and the care given to mum is second to none. We would highly recommend this care home to anyone looking for a safe haven for a family member. 

K F 

on Carehome.co.uk

3 years ago

It was so lovely to visit Neale Court again today and to see the incredible changes that have taken place over the last 12 months. It has to be seen to be believed! The new facilities and furnishings are luxury standard and so well planned and finished. The entertainment suite, salon, outdoor terrace and restaurant would rival any hotel. On this one short visit, I was able to capture a real snapshot of everyday life for the residents. There was a tangible air of contentment, pride community and purpose for all - from both st... read more

A G 

on Carehome.co.uk

3 years ago

The staff and manager (although I haven't had much to do with the manager) are always friendly and helpful. My friend feels uncomfortable with a male carer in attendance when showering, washing or using the toilet but he still turns up so she turns him away. Apart from that dignity has been shown when my friend has been taken to the toilet whilst I've been there. Her room is quite big and adequately furnished and appointed, but the cleanliness is poor. I often have to wipe the bed/table down with Dettol wipes and 9/10 times ... read more

R J 

on Carehome.co.uk

3 years ago

Very welcoming environment. Staff are welcoming, youthful, positive and helpful. The home is well maintained and attractive to any visitor. 

Melanie S 

on Carehome.co.uk

4 years ago

My partner's mother spent approximately 6 months at Neale Court before she sadly passed away. We couldn't find any fault within the home or the care provided. The patience and care shown by all the staff is second to none. My mother-in-law's room (or apartment as we called it) was spotlessly clean at all times as was the dining area and recreational areas. The garden is beautiful which has lovely sitting areas also residents are encouraged to keep up with their gardening hobby whilst living here. My partner and myself were a... read more

Jane C 

on Carehome.co.uk

4 years ago

Our parent has lived at Neale Court for three years. Having a type of dementia that affects your ability to communicate most of your daily needs, we rely on the team to ensure this happens. As a family, we have been involved with all the staff at Neale Court and we feel the staff are approachable and are happy to listen to any concerns we have had. It has been a challenging time for staff within the care sector and as a family, we feel it is important that their work does not go unnoticed and that we value their work and com... read more