Neale Court Care Home - Country Court

R J 

on Carehome.co.uk

4 years ago

Very welcoming environment. Staff are welcoming, youthful, positive and helpful. The home is well maintained and attractive to any visitor. 

Melanie S 

on Carehome.co.uk

4 years ago

My partner's mother spent approximately 6 months at Neale Court before she sadly passed away. We couldn't find any fault within the home or the care provided. The patience and care shown by all the staff is second to none. My mother-in-law's room (or apartment as we called it) was spotlessly clean at all times as was the dining area and recreational areas. The garden is beautiful which has lovely sitting areas also residents are encouraged to keep up with their gardening hobby whilst living here. My partner and myself were a... read more

Jane C 

on Carehome.co.uk

4 years ago

Our parent has lived at Neale Court for three years. Having a type of dementia that affects your ability to communicate most of your daily needs, we rely on the team to ensure this happens. As a family, we have been involved with all the staff at Neale Court and we feel the staff are approachable and are happy to listen to any concerns we have had. It has been a challenging time for staff within the care sector and as a family, we feel it is important that their work does not go unnoticed and that we value their work and com... read more

Linda F 

on Carehome.co.uk

4 years ago

My dad has been at Neale Court since July, and being 92, I was concerned whether he would settle in, but I needn't have worried, as there was always someone around to help him find his way around, and the activities are absolutely brilliant, which he thoroughly enjoys. The main reason we chose Neale Court was purely and simply the staff, all of whom work hard, but remain cheerful, helpful and caring. The renovations are nearly complete, and it is looking amazing, worth the upheaval, but then I'm not there 24/7. 

Wilfred B 

on Carehome.co.uk

4 years ago

I find the home well run and friendly. The premises are extremely well run and provide a warm and comfortable environment. Without exception, I find the staff welcoming and helpful and the residents are cared for with compassion and understanding. 

Justine C 

on Carehome.co.uk

5 years ago

Mum entered Neale Court initially for respite care after a turbulent few months in and out of hospital. From the moment mum was showed her room she said it felt like she was home! Within a week; said she hoped she could continue to stay forever! The staff at every level, from the kitchen, accommodating her diet and what she sometimes fancies, to the careers who go above and beyond to make each resident feel special and considered; nothing is ever too much trouble to help the resident. The activities lady has an imagination t... read more

Karen S 

on Carehome.co.uk

5 years ago

My dad initially came to Neale Court for respite in October 2020 and settled in very well. So when the time came to him needing permanent care there was no hesitation in deciding that Neale Court was the place for him. All the carers are so lovely and it's clear to see they genuinely care for all the residents. They keep me informed of any changes with my dad and nothing is ever too much trouble for them. They keep the residents entertained with fun activities. It's lovely to see photos of my dad taking part. My dad's room i... read more

Daniel C 

on Carehome.co.uk

5 years ago

My grandmother and family have been welcomed and looked after by Neale Court with amazing kindness and support. Through their sensible approach and empathy supporting everyone during the sad passing of my grandfather, due to dementia, down to the daily activities and updates that make all the residents and their families smile. Sadly I am too far away to visit often, but a huge thank you to everyone at Neale court for making it a happy home. 

Julia K 

on Carehome.co.uk

5 years ago

Both my parents entered Neale Court Care Home in March 2020. During that time, myself and my husband have been welcomed into Neale Court and made to feel like part of the Neale Court family. Unfortunately, my dad deteriorated quite quickly (his condition was the reason they entered Neale Court). In his final days, both my husband and I were allowed in to care for him and to support my mum and were included in staff Covid testing to ensure safety. Neale Court supported us after Dad's death and gave excellent care to my bereav... read more