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Neale Court Care Home - Country Court

4.8

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Location details

Neale Road, North Hykeham, Lincoln, LN6 9UA, United Kingdom

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4.874 reviews
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Linda F's profile image
Linda F 
4 years ago

My dad has been at Neale Court since July, and being 92, I was concerned whether he would settle in, but I needn't have worried, as there was always someone around to help him find his way around, and the activities are absolutely brilliant, which he thoroughly enjoys. The main reason we chose Neale Court was purely and simply the staff, all of whom work hard, but remain cheerful, helpful and caring. The renovations are nearly complete, and it is looking amazing, worth the upheaval, but then I'm not there 24/7. 

Business response:

Thank you for leaving a review for Neale Court. We are very pleased that your father has settled in so well with us. He loves joining in with the activities, and it's lovely to see him developing friendships with our other residents. 

Wilfred B's profile image
Wilfred B 
4 years ago

I find the home well run and friendly. The premises are extremely well run and provide a warm and comfortable environment. Without exception, I find the staff welcoming and helpful and the residents are cared for with compassion and understanding. 

Business response:

Thank you for taking the time to leave a review for Neale Court Care Home, we appreciate your kind words and thank you for your recommendation. We are delighted to hear that you've found our staff so welcoming and helpful, it is our pleasure to care for your loved one as part of our family here at Neale Court. 

Justine C's profile image
Justine C 
4 years ago

Mum entered Neale Court initially for respite care after a turbulent few months in and out of hospital. From the moment mum was showed her room she said it felt like she was home! Within a week; said she hoped she could continue to stay forever! The staff at every level, from the kitchen, accommodating her diet and what she sometimes fancies, to the careers who go above and beyond to make each resident feel special and considered; nothing is ever too much trouble to help the resident. The activities lady has an imagination t... read more

Business response:

Thank you for taking the time to leave a review for Neale Court Care Home, we are delighted to hear how happy you are with our care here at Neale Court. It is our pleasure to care for your mother as part of our Neale Court family. 

Karen S's profile image
Karen S 
4 years ago

My dad initially came to Neale Court for respite in October 2020 and settled in very well. So when the time came to him needing permanent care there was no hesitation in deciding that Neale Court was the place for him. All the carers are so lovely and it's clear to see they genuinely care for all the residents. They keep me informed of any changes with my dad and nothing is ever too much trouble for them. They keep the residents entertained with fun activities. It's lovely to see photos of my dad taking part. My dad's room i... read more

Business response:

Thank you for your review of Neale Court, I will pass your kind comments on to all of the staff team. It's our pleasure to care for your father as part of our Neale Court family and we're pleased that he's settled in so well with us. 

Daniel C's profile image
Daniel C 
4 years ago

My grandmother and family have been welcomed and looked after by Neale Court with amazing kindness and support. Through their sensible approach and empathy supporting everyone during the sad passing of my grandfather, due to dementia, down to the daily activities and updates that make all the residents and their families smile. Sadly I am too far away to visit often, but a huge thank you to everyone at Neale court for making it a happy home. 

Business response:

Thank you for your kind review of Neale Court Care Home, we appreciate all comments and feedback. It's a pleasure to care for your loved ones as part of our Neale Court family. 

Julia K's profile image
Julia K 
4 years ago

Both my parents entered Neale Court Care Home in March 2020. During that time, myself and my husband have been welcomed into Neale Court and made to feel like part of the Neale Court family. Unfortunately, my dad deteriorated quite quickly (his condition was the reason they entered Neale Court). In his final days, both my husband and I were allowed in to care for him and to support my mum and were included in staff Covid testing to ensure safety. Neale Court supported us after Dad's death and gave excellent care to my bereav... read more

Business response:

Thank you for your very kind review of Neale Court Care Home, it was our pleasure to care for your parents as part of our Neale Court family. I will share your comments with our staff team. 

Claire F's profile image
Claire F 
4 years ago

My grandma hasn't been with you very long, but in a matter of a few weeks, her confidence has grown, and it's lovely to see photos of her joining in with the arts and craft activities you've been doing. Thank you, Neale Court carers! 

Business response:

Thank you for taking the time to leave a review for Neale Court Care Home, we appreciate all comments and feedback. It's lovely to hear that you are so happy with our care of your grandma. I will pass your thanks on to the care team. 

Sue E's profile image
Sue E 
4 years ago

Living overseas, as we do, it is very comforting to know that our relative is being well taken of. Seeing the photos on Facebook of all the activities taking place at the residence is very reassuring; they always look like they are having a fun time. 

Business response:

Thank you for taking the time to write a review for Neale Court Care Home, we appreciate all comments and feedback. It's lovely to hear that you are so happy with our care of your loved one and are enjoying seeing our activities on our Facebook page. 

Martin E's profile image
Martin E 
4 years ago

The care given to my mother and the activities you have the residents participate in is wonderful. You keep them happy and their minds alert. The staff are always upbeat and happy to help and genuinely care. My mother has been much happier and mentally alert since moving in. 

Business response:

Thank you for taking the time to leave a review for Neale Court Care Home, we appreciate all comments and feedback. It's lovely to hear that you are so happy with our care of your loved one. 

Frequently asked questions about Neale Court Care Home - Country Court

How is Neale Court Care Home - Country Court rated?

Neale Court Care Home - Country Court has a 4.8 star rating with 74 reviews. 

When is Neale Court Care Home - Country Court open?

Neale Court Care Home - Country Court is open now. It is open 24/7.