Neale Court Care Home - Country Court

Mandy L 

on Carehome.co.uk

7 years ago

My mum has been in Neale Court for a while now. As I live in Scotland, unable to visit as frequently as I would like it gives me great comfort to know my mum is so well looked after. The carers are all wonderful, the food appears to be of a high standard from what I have seen. The manager was exceptional in getting my mum into respite initially then in permanently. I can not recommend the place enough. 

Carol R 

on Carehome.co.uk

8 years ago

The home is run very efficiently and is extremely well organised. Mum's room/flat is kept immaculately clean. She has always enjoyed activities and contact with staff who are polite, friendly and cheerful. She has found the meals to be very good. Since her stroke and eventual release from the hospital towards the end of July, Mum has remained bedridden. We have been delighted with the home's response to her situation. She is changed regularly and repositioned on a regular basis. She is kept very comfortable and is kept washe... read more

Neil L 

on Carehome.co.uk

8 years ago

Mum has settled extremely well at Neale Court. she was made welcome the first day she entered the home. Neale Court is a very well run, organised, and clean care home that offers attentive, happy and very caring staff who have always dealt with my mum's needs with a totally professional attitude. 

Rod B 

on Carehome.co.uk

8 years ago

The Christmas season was upon us, every effort over and above the minimum was committed to trimmings, singers, carols, food, all the extra touches that make Christmas, Christmas for the residents. Still all standards were maintained in running a day to day service, impressed with all the staff commitment. 

B B 

on Carehome.co.uk

8 years ago

Fantastic service from all staff. Very helpful with my needs. Home is kept very clean and tidy. Meals are excellent. The flat is everything I could hope for, my own kitchen, bathroom, seating area and bedroom. 

John Kenneth B 

on Carehome.co.uk

8 years ago

This is the fourth time that I have had respite care at Neale Court. I have had seven weeks there in total. I find all of the staff are very kind and compassionate. Also very obliging and willing to help you. It is a small care home and has a lovely family atmosphere. It is very quiet and peaceful there. I own my own home and my physical health is bad. I have told the manager that I would like to live in Neale Court in about a year maybe two, but looking forward to spending Christmas with you all. 

Sue G 

on Carehome.co.uk

9 years ago

After viewing a few care homes, Mum chose Neale Court and as a family, we agreed with her this was the nicest one. We particularly liked the friendliness and caring attitude of every member of staff that we had met. The size of Mum's flat is perfect for her advancing age a medical condition. It is always kept clean and tidy by the staff. The care Mum is receiving is amazing and nothing is too much trouble. They are all willing to do anything that Mum needs. She is very settled and happy to be there. 

Tessa C 

on Carehome.co.uk

9 years ago

Staff are very friendly, kind and supportive. They continue to be really lovely with mum, patient, kind and always so positive while remaining totally professional. The food is excellent, the care outstanding. Mum settled very quickly and is happy, we believe it is because of the wonderful care she gets. As a family, we travel weekly from London or Newcastle - the quality of care has consistently been outstanding. They have always been excellent in communicating - and always very happy to answer any questions we have. 

Valerie W 

on Carehome.co.uk

9 years ago

When I first came in 2004, residents including myself were mobile and we were able to go out and about. Now only one or two are able to. We are able to get more people coming in with mental problems. Some never leave their rooms and don't take part in any activities. I prefer to spend most of my time in my room reading, doing crosswords, and other puzzles and watching quizzes and factual programmes on TV. I have a mobility chair and go to the local shops if I need to, weather permitting, and I go out whenever outings are arr... read more