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68 N High Street, Bldg A Ste 113, New Albany, OH, 43054, United States
Get directionsClayton was really swell
Business response:
Eugene, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
The technician who serviced our heating was professional and very courteous. He offered to answer any questions I had and upon finding a malfunctioning component I was unaware, he contacted his office to verify my warranty coverage and ordered the part. I am completely satisfied with the service he provided.
Business response:
Daniel, We really appreciate you taking the time to share your rating with us. We are glad you had the Five Star Experience. We look forward to working with you again someday.
The guys were very knowledgeable and were really helpful in letting me know what each outlet did.
Business response:
Hey Max, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a Five Star Day!
Made an adjustment Thursday evening to come out Friday morning. Call me and then was there Friday morning. Made arrangements to get the part I needed and it was installed Friday lunch time. Thank you for the help.
Serviceman was very efficient and did a great job checking out my furnace for the winter months.
Business response:
Thanks Linda. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! We are so excited to hear you had a 5-Star Experience.
Great. Had a morning 4 hour window. The scheduler called early to say that tech would show at the latter part of that time which he did. I was called by the tech about 20 minutes before that time informing me that he was on his way. He showed up at that time with his ID and finished in about 30 minutes. He also explained proper use/settings of my humidifier. The company offered a great discount coupon which I took advantage of. I used 5 star last year and recommended them to an friend.
Business response:
William, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Thanks again for the 5-Star Rating!
Prompt, courteous, and good value.
Business response:
Evan, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Outstanding service and professionalism. Will use them in future.
Business response:
James, We really appreciate you taking the time to share your rating with us. We are glad you had the Five Star Experience. We look forward to working with you again someday.
Quick response. Very reasonable fee. Knowledgeable technician.
Business response:
Hey Colleen, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a Five Star Day!
New Albany Heating & Cooling has a 4.9 star rating with 719 reviews.
New Albany Heating & Cooling is open now. It is open 24/7.