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New Albany Heating & Cooling

4.9

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Location details

68 N High Street, Bldg A Ste 113, New Albany, OH, 43054, United States

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4.9719 reviews
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Jeffrey's profile image
Jeffrey 
5 years ago

On time and very knowledgeable 

Business response:

Jeffrey, thank you for choosing us for all of your heating & cooling needs and thank you very much for your Five Star Review. We are very pleased to hear that you were shown Five Star Service from our Technician and that he was prompt and informative. We appreciate your business and we look forward to serving you in the future! 

Debra N.'s profile image
Debra N. 
5 years ago

Great Impression: When Adam arrived he introduced himself and let me know that he had reviewed my last several services and was up to date on my equipment. Next I was impressed with his continued professionalism in how he addressed me, communicated to me a repair that was needed and then answered my questions. He closed out my service visit with "what happens next" and then left with letting me know that he would be following up on some information that I had requested. Thank You Adam-----***** 5 Star Service 

Business response:

Debra, thank you for choosing us for all of your heating & cooling needs and thank you very much for your Five Star Review. We believe we have great Technicians that are professional and do great work. We are very pleased to hear that you were shown Five Star Service from Adam and that he was professional, thorough and informative. We appreciate your business and we look forward to serving you in the future! 

Baker, C.'s profile image
Baker, C. 
5 years ago

Great Service! 

Business response:

Catherine, thank you for choosing us for all of your heating & cooling needs and thank you very much for your Five Star Review. We believe we have great Technicians that are professional and do great work, and we are very pleased to hear that you were shown Five Star Service from our staff. We appreciate your business and we look forward to serving you in the future! 

David's profile image
David 
5 years ago

Mike did an excellent job in servicing the furnace for winter. He was efficient and very helpful in explaining the various options I have to consider in dealing with an old furnace. 

Business response:

David, thank you for choosing us for all of your heating & cooling needs and thank you very much for your Five Star Review. We believe we have great Technicians that are professional and do great work. We are very pleased to hear that you were shown Five Star Service from Mike and that he was efficient, thorough, and informative. We appreciate your business and we look forward to serving you in the future! 

George G.'s profile image
George G. 
5 years ago

Mike was very personable and he has great care for detail. He shared with us good info about our system and repaired some small items that he saw. Would definitely want him back again. 

Business response:

George, thank you for choosing us for all of your heating & cooling needs and thank you very much for your Five Star Review. We believe we have great Technicians that are professional and do great work. We are very pleased to hear that you were shown Five Star Service from Mike and that he was friendly, professional, and informative. We appreciate your business and we look forward to serving you in the future! 

Clara C.'s profile image
Clara C. 
5 years ago

EXCELLANT. VERY PLEASENT INSTALLERS WHO KNEW THEIR JOB AND WORKEDVERY HARD. QUITE PLEASED WITH EVERYTHING 

Business response:

Clara, thank you for choosing us for all of your heating & cooling needs and thank you very much for your Five Star Review. We are very pleased to hear that you were shown Five Star Service from our Install Team and that they were professional, prompt, and thorough. We appreciate your business and we look forward to serving you in the future! 

Kathy K.'s profile image
Kathy K. 
5 years ago

I am a new customer to Five Star Heating and Cooling ( New Albany Heating and Cooling). I started in the spring of 2020 and I am a very happy customer. They just installed a new furnace at our home. Their customer service is excellent and their technicians are very knowledgeable. Thank you for doing a great job! 

Business response:

Kathy, thank you for choosing us for all of your heating & cooling needs and thank you very much for your Five Star Review. We believe we have great Customer Service Representatives and Technicians that are professional and do great work. We are very pleased to hear that you were shown Five Star Service from our New Albany Heating & Cooling Team and that they were professional and informative. We are also very pleased to hear that you are happy with your new HVAC equipment. We appreciate your business and we look forward to ... read more

Teresa P.'s profile image
Teresa P. 
5 years ago

Tech was very courteous and professional. can't give five stars because the news about my furnace and A/C was not the best. but I appreciate the honesty. Will call you again!! 

Despine G.'s profile image
Despine G. 
5 years ago

My son contacted your company last year when I needed a new furnace. I had my air conditioner inspected this week by your company. Very pleased with your services and your employees. 

Business response:

Despine, thank you very much for your Five Star Review. We believe we have great Technicians and we are very pleased to hear that you were shown Five Star Service. We appreciate your business and we look forward to serving you in the future! 

Frequently asked questions about New Albany Heating & Cooling

How is New Albany Heating & Cooling rated?

New Albany Heating & Cooling has a 4.9 star rating with 719 reviews. 

When is New Albany Heating & Cooling open?

New Albany Heating & Cooling is open now. It is open 24/7.