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New Albany Heating & Cooling

4.9

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Location details

68 N High Street, Bldg A Ste 113, New Albany, OH, 43054, United States

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4.9719 reviews
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Barbra Byrne | 6.'s profile image
Barbra Byrne | 6. 
3 years ago

Professional and courteous 

Business response:

Thanks Barbra. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! We are so excited to hear you had a 5-Star Experience. 

Noreen Benedict | 6.'s profile image
Noreen Benedict | 6. 
3 years ago

Informed informative friendly technician is always appreciated. 

Business response:

Noreen, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Thanks again for the 5-Star Rating! 

Mark H.'s profile image
Mark H. 
3 years ago

Great experience. The Tech was excellent and provided a great deal of information. I will highly recommend your services to others. 

Business response:

Mark, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. 

Catharine M.'s profile image
Catharine M. 
3 years ago

The service was very good. He explained everything clearly. He fixed my problem quickly. The tech even provided a pencil to sign the computer, which he bought himself! 

Business response:

Hey Catherine, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a Five Star Day! 

Elizabeth T.'s profile image
Elizabeth T. 
3 years ago

The service was prompt, friendly, and efficient. We called on Monday evening, had a consult Tuesday, and a new system installed on Wednesday. They worked within our budget, walked us through the whole process, and one item from the estimate was left off the work order, they were out promptly to finish the job. Excellent communication and customer service all around. 

Business response:

Thanks Elizabeth. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! We are so excited to hear you had a 5-Star Experience. 

Patty H.'s profile image
Patty H. 
3 years ago

Same day service! 

Business response:

Patty, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Thanks again for the 5-Star Rating! 

Naomi V.'s profile image
Naomi V. 
3 years ago

Excellent job very professional 

Business response:

Naomi, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. 

Denise A.'s profile image
Denise A. 
3 years ago

Your guys were wonderful. They were quick and efficient. They told me what they were doing, how to work my new unit. How to keep it clean and of course changing filters. They were respectful of my property and cleaned up after themselves very well. It was a very good installation. And yes I will recommend 5 Star and New Albany Heating & Cooling to anyone. Thank you very much. 

Business response:

Denise, We really appreciate you taking the time to share your rating with us. We are glad you had the Five Star Experience. We look forward to working with you again someday. 

Christopher & Patricia M.'s profile image
Christopher & Patricia M. 
3 years ago

Overall, it was good. It took 3 techs over 2 appointments and 3.5 hours to do an A/C/ check. 

Business response:

Hey Christopher & Patricia, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a Five Star Day! 

Frequently asked questions about New Albany Heating & Cooling

How is New Albany Heating & Cooling rated?

New Albany Heating & Cooling has a 4.9 star rating with 719 reviews. 

When is New Albany Heating & Cooling open?

New Albany Heating & Cooling is open now. It is open 24/7.