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68 N High Street, Bldg A Ste 113, New Albany, OH, 43054, United States
Get directionsProfessional and courteous
Business response:
Thanks Barbra. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! We are so excited to hear you had a 5-Star Experience.
Informed informative friendly technician is always appreciated.
Business response:
Noreen, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Thanks again for the 5-Star Rating!
Great experience. The Tech was excellent and provided a great deal of information. I will highly recommend your services to others.
Business response:
Mark, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
The service was very good. He explained everything clearly. He fixed my problem quickly. The tech even provided a pencil to sign the computer, which he bought himself!
Business response:
Hey Catherine, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a Five Star Day!
The service was prompt, friendly, and efficient. We called on Monday evening, had a consult Tuesday, and a new system installed on Wednesday. They worked within our budget, walked us through the whole process, and one item from the estimate was left off the work order, they were out promptly to finish the job. Excellent communication and customer service all around.
Business response:
Thanks Elizabeth. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! We are so excited to hear you had a 5-Star Experience.
Same day service!
Business response:
Patty, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Thanks again for the 5-Star Rating!
Excellent job very professional
Business response:
Naomi, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Your guys were wonderful. They were quick and efficient. They told me what they were doing, how to work my new unit. How to keep it clean and of course changing filters. They were respectful of my property and cleaned up after themselves very well. It was a very good installation. And yes I will recommend 5 Star and New Albany Heating & Cooling to anyone. Thank you very much.
Business response:
Denise, We really appreciate you taking the time to share your rating with us. We are glad you had the Five Star Experience. We look forward to working with you again someday.
Overall, it was good. It took 3 techs over 2 appointments and 3.5 hours to do an A/C/ check.
Business response:
Hey Christopher & Patricia, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a Five Star Day!
New Albany Heating & Cooling has a 4.9 star rating with 719 reviews.
New Albany Heating & Cooling is open now. It is open 24/7.