New Windsor Dental Affiliated with The Smilist Dental

Greta W. 

on Yelp

8 years ago

Please do not attend this dental. My husband, in January was schedule to have a couple of teeth removed. My insurance company was billed for a total of 10 teeth removal of $230.00 each. This was not true, I place a grievance with my insurance company. They have requested dental records and phone call. No one at New Windsor Dental has return call. I will be placing a complaint with DOH. Greta Woodruff 

Susan W. 

on Yelp

8 years ago

My daughter was 10 when she got her first cavity, the dentist there drilled so deep to fill what I was told was a surface cavity, by the time they were done she needed a root canal. I was and still am angry that Dr Stern did this to a small surface cavity. They overcharge and do more harm than good. Don't go here ever. 

Michael A. 

on Yelp

8 years ago

Very clean , nurses and dentists were very nice and professional. Took 10% off fora cash pay withno insurance. Price was still inflated . 

J D. 

on Yelp

8 years ago

Horrible!!! did a core build up and temporary crown without taking any images...this procedure caused me extreme pain. then they told me to find a new dentist instead of fixing the pain they caused. and the dentist they recommended was a dental student?? Also, they tried to charge me full amounts for the procedures that my insurance covered and they tried to bill my insurance twice for the same procedures. 

A D. 

on Yelp

8 years ago

Thus place is nice looking, but they look at you with $$$$ on their eyes I been there three time and all three times they over charge, i have two insurances and they never tell you how much is going to cost the work you get done and they hit you with a Big Bill before you leave 

Mitchell S. 

on Yelp

8 years ago

Windsor Dental Review 24 hour notice I was a patient of Windsor Dental for at least ten years . Today, September 14 2017, I called to cancel a cleaning appointment that I had scheduled for this afternoon. I made the cancellation this morning about 5 hours prior to the appointment time . I was unable to give them twenty four hours notice as my cat had a medical emergency and had to be rushed to the hospital . They told me they will have to charge me $100 for a cancellation fee because I had did not given them 24 hour notice. ... read more

Richard R. 

on Yelp

9 years ago

I had a very poor experience with this dental office and I would think twice if not three times before using their services. Basically, I needed a crown. The front office demanded a $500 dollar cash payment up front before doing any work. I had full dental insurance coverage and asked why I had to pay an up front fee in cash. The front desk person told me that it was in case of a denial by my carrier. She stated that when the procedure was approved I would get the money refunded to me. Needing the crown I paid the up fr... read more

Kristen A. 

on Yelp

10 years ago

I can't even begin to describe the treatment I received today by this dental office as a whole. It was down right appalling to say the least. First I showed up 30 mins early to discuss my EOB vs their prices (because it didn't match up) and waited around while the only billing girl was on a phone call. This put me in the chair at 4:05 (for the record still 10 mins before my scheduled appointment) but alas the dentist walks in all rushed up and basically says he doesn't have time to do my 2 fillings. That's funny I was schedu... read more

Jaclyn H. 

on Yelp

11 years ago

The dentist told me I have two cavities and needed to come back on two separate days to get them filled. I went to another dentist who told me I only had one cavity that was so small they barely needed to fill it. He said I did NOT have two cavities.