Nissan of Downtown L.A.'s cover image

This profile has been claimed by the business owner or representative.

Nissan of Downtown L.A.

4.3

About this business

Location details

15 W Washington Blvd, Los Angeles, CA, 90015, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:30 a.m. to 9:00 p.m.
4.34,942 reviews
Select a rating
Bo's profile image
Bo 
11 months ago

Very convenient make an appointment, surely prompt to issues. Higly recommend having experience in this center. 

Business response:

Hi Bo, we're glad you found the appointment process convenient and efficient at Nissan of Downtown LA. Thank you for recommending us! 

jayseebe's profile image
jayseebe 
11 months ago

Service person Alan Muniz friendly,knowledgeable and professional……service a little slow but left feeling confident all is well. 

Business response:

It's great to know Alan provided such a friendly and knowledgeable service at Nissan of Downtown LA. We apologize for any delay but are glad you left with confidence in our work. Safe travels! 

lizarragaandrez's profile image
lizarragaandrez 
11 months ago

Waiting takes a long time but the service Abd the staff r really good and polite 

Business response:

Thank you for stopping by Nissan of Downtown LA! We appreciate your patience and will work on improving wait times for your next visit. 

deysie489's profile image
deysie489 
a year ago

Very clean everyone’s so friendly and helpful. I will highly recommend it. Will be back sound 

Business response:

You're welcome here any time! Thank you for the kind words and five stars! 

beatbattre's profile image
beatbattre 
a year ago

Exelent service very friendly people The place is very clean There is a waiting room with coffee but theres no cookies 

Business response:

Thank you for choosing Nissan of Downtown LA and sharing your feedback with us. It's wonderful to hear the service was excellent and you enjoyed our waiting area. We'll get on those cookies for next time! 

Jen's profile image
Jen 
a year ago

Nissan of Downtown L. A. takes care of all your car needs. Service department has good service. 

Business response:

Thank you for your kind words, Jen! We look forward to assisting you again at Nissan of Downtown LA! 

avanm's profile image
avanm 
a year ago

I came in for my 10 o’clock appointment at 9:40 am. I was told there were at least 60 customers ahead of me. I waited in the waiting room for 3 hours and had free coffee. Nice coffee machine, many choices. Customer service employees were very nice and helpful. 

Business response:

Thanks so much for the review and for your patience during your visit! It's wonderful knowing you enjoyed the coffee and that our team made the experience a bit more comfortable. We appreciate your understanding and look forward to making your next visit smoother at Nissan of Downtown LA. 

maishahunter34's profile image
maishahunter34 
a year ago

Took them two weeks to figure out what was wrong with my car but they did figure it out. No loaner car or offer of rental . 

Business response:

We’re sorry for any delays, but we’re happy we got to the bottom of the issue. Thank you for choosing Nissan of Downtown LA and for your patience. Let us know if you need anything else. 

Ms Nette's profile image
Ms Nette 
a year ago

Helen provided great service and it didnt not take long for my service dropped it off and it was done with in a couple hrs 

Business response:

We're happy to hear Helen took such great care of you and your car! Thank you for choosing Nissan of Downtown LA and for sharing your experience. We hope to see you again down the road! 

Frequently asked questions about Nissan of Downtown L.A.

How is Nissan of Downtown L.A. rated?

Nissan of Downtown L.A. has a 4.3 star rating with 4,942 reviews. 

When is Nissan of Downtown L.A. open?

Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.