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Nissan of Downtown L.A.

4.4

About this business

Location details

15 W Washington Blvd, Los Angeles, CA, 90015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:30 a.m. to 9:00 p.m.
4.44,891 reviews
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MTZ.RUBEN's profile image
MTZ.RUBEN 
8 months ago

I recently took my vehicle to Nissan Downtown LA for an oil change, and I had an outstanding experience, thanks to Helen! From the moment I arrived, she was incredibly professional, friendly, and knowledgeable. She took the time to explain everything clearly and kept me updated throughout the entire process. The oil change was completed quickly and efficiently, and Helen went above and beyond to ensure I was satisfied, making the entire experience seamless and stress-free. If you're looking for top-notch customer service, I ... read more

Business response:

We're thrilled Helen provided you with such an outstanding experience at Nissan of Downtown LA! Our team is committed to delivering top-notch service, and we look forward to welcoming you back soon! 

melvinedwards34's profile image
melvinedwards34 
8 months ago

They are very helpful attention to detail keep you informed what's going on with your car Feels Like Home 

Business response:

We're honored that you felt at home with our team at Nissan of Downtown LA! Keeping you informed and ensuring attention to detail is what we strive for. Thanks for sharing your experience! 

JN's profile image
JN 
8 months ago

Great customer service, each visit. Because the cars are built well, I have few visits! 

Business response:

While we always enjoy seeing you at Nissan of Downtown LA, we're glad the reliability makes visits outside of routine maintenance few and far between! Safe travels and take care! 

Johannes's profile image
Johannes 
8 months ago

Hands down the DTLA Nissan dealership is the best yet I’ve experienced! Its chill and ample atmosphere is a welcomed experience and their amenities are simply the best I’ve had in any Nissan dealership. Great brand, support, prices and staff.. will keep coming again and again Johannes 

Business response:

Johannes, we're pleased that you enjoyed the atmosphere and amenities at Nissan of Downtown LA! Thank you for your kind words about our team and services. We look forward to welcoming you back again soon! 

Evolkmar's profile image
Evolkmar 
8 months ago

Very nice place, pleasure to be at. While you wait, you have wifi and cofee machine with lot of verity of choice and comfy chairs. A litle loud music and tv, but there are confrance room there that are not occupied and it was quiet there. Car was ready within expected time, 5 stars. 

Business response:

Thanks for the 5-star review! We're happy to hear you enjoyed your visit and the amenities at Nissan of Downtown LA, and we'll take note of your feedback. Thanks for sharing your experience with us! 

orozcomari9194's profile image
orozcomari9194 
8 months ago

The service was really great this time that my husband went to take my truck for tuneup. He said that the person was polite and he went out quick 

Business response:

We're glad to hear that your husband had a positive experience with our team at Nissan of Downtown LA! It's great to know the service was efficient and courteous. We appreciate your feedback and look forward to serving you again in the future! 

MARIAGRC2012's profile image
MARIAGRC2012 
8 months ago

Service is great good communication. My car got its service done quick and didn’t take that long. 

Business response:

We're so happy you were satisfied with your service experience at Nissan of Downtown LA! Thanks for taking the time to give us five stars! 

jasond523's profile image
jasond523 
8 months ago

Nissan of Downtown L. A cared about my car service needs. They treated my like I’m part of the family. I had to return to have a part put on my car and I was the 20th in line. In ten minutes, I was 2nd person in line and the service advisor Sandy Cordero came to my car and called me by my name! 

Business response:

It's wonderful that you felt like family at Nissan of Downtown LA and received such attentive service from Sandy. We're glad your experience was efficient and personalized, even if we were busy! Thank you for the 5-star review! 

vmonroy78's profile image
vmonroy78 
8 months ago

No matter what day I take my car, it’s always an ease of mind that I can leave my car, head to work and know it’ll be taken care of. 

Business response:

It's great knowing you have peace of mind when bringing your car to Nissan of Downtown LA. We appreciate your trust in our team and look forward to continuing to provide excellent service! 

Frequently asked questions about Nissan of Downtown L.A.

How is Nissan of Downtown L.A. rated?

Nissan of Downtown L.A. has a 4.4 star rating with 4,891 reviews. 

When is Nissan of Downtown L.A. open?

Nissan of Downtown L.A. is closed now. It will open tomorrow at 9:30 a.m.