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Nissan of McKinney Parts
- Auto Parts & Supplies
- McKinney, TX
About this business
Location details
3800 S Central Expy, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Stay away from this place The car I took for a test drive and wanted to buy was very good. All features were like advertised, very clean, I loved it from the first 100 feet of the test drive. But... The Internet price of this "Pre-Owned Certified" vehicle is a HUGE lie. I still feel like every second of the deal negotiating with 3 different Sales persons (Associate, Internet Sales Manager and THE Sales Manager) was not a negotiation at all for everyone involved in the process except me. It was just a non-stop attempts to mak... read more
Business response:
Timur, we never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. At your earliest convenience, please contact our General Manager, David Kelley at (469) 634-4865.
Scam dealer, the internet price is bait n switch Found the Maxima we wanted here after driving 2 hours, internet price $21,500. I knew things wouldn't go well when Geneva, the used car sales manager, tells me that they cannot budge $1 on the price because they "price them so low that they actually LOSE money on a lot of their sales", WHAT???. When I ask for a breakdown of final fees/costs there was $150 for who knows what, $500 because I already had my own financing and refused theirs, $1700 refurbishment fee to do the certi... read more
Business response:
Hello, Wayne. We aim for fair, competitive pricing on our vehicles. We're always willing to try and find a way to get customers the best deal possible, and we're sorry that you are dissatisfied with our prices. We'd love to speak with you and see if there's anything we can do to address your concerns. At your earliest convenience, please contact our General Manager, David Kelley at (469) 634-4865.
Lowball advertised prices they won’t honor They advertised a Rogue Sport as certified preowned for 20,600 plus 150 dealership fee and TTL. I showed up to pay cash for the car. Drove the car, proceeded to buy the car and they then jacked up the price by adding 1588 for the preowned certified title and another 1500 service fee they said they charge on all vehicles as a make ready fee. Oscar the sales manager came out and said they’d lower the price by $1500 but it wouldn’t be certified preowned. I left and drove 30 minutes to ... read more
Business response:
We never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. At your earliest convenience, please contact General Manager, David Kelley at (469) 634-4865.
Shopping for a used car for my daughter Called about a used car they had on sale on cars.com for my daughter. They made it seem like I had no idea of what I was talking about and that they could not work any deal with me and prices were set as I saw. They did not even tried to somehow work something out...instead they seem like they wanted to hand up!
Business response:
We are disappointed that you were not satisfied with our pricing. It is extremely important for us to be transparent and honorable in our dealings. Please reach out to David Kelley at 469-634-4865 at your earliest convenience.
Disappointed and deceived Overall I did not expect this kind of unprofessional from this company. To start with, even the very first experience was not awesome. I reached them to appraise my car for sell. The entire process was not informed in the beginning and sales person did not even have a courteous gesture. After the appraisal, first they confirmed 13,200 but after immediately a director full of attitude(to show us that buying a car is big favor to us), reduced the quote to 11000 giving few reasons. Not sure why they co... read more
Business response:
On behalf of our team, we sincerely apologize that you had an unpleasant experience, Aditya. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your experience is unacceptable. At your earliest convenience, please contact General Manager, David Kelley at (469) 634-4865.
Poor experience from sales and service. Nissan of McKinney provided my husband and I with an absolutely terrible experience. They lied about the cost of the repair of the hail damage to the car they sold us. They deceived us about what the extended warranty covered. They made us wait for service when they didn't even have the correct parts. We made more than 5 trips for service and our vehicle still was not fixed. We spoke with several different managers over the course of 5 months and our vehicle still wasn't working proper... read more
Business response:
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. At your earliest convenience, please contact Service Director, Clint Givens, at 469-634-4866.
6 months for tags!!!! Admin staff is terrible. I waited 6 months to get my tags for a new truck and am currently waiting on another set for over 4 months. They dont even aqknowlege how ridiculous it is.
Business response:
On behalf of our team, I sincerely apologize that you had an unpleasant experience, Josh. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your experience is unacceptable. At your earliest convenience, please contact General Manager, David Kelley at (469) 634-4865.
Don't go to service center, it will rip you off would put no star there is an option here. I am driving a Nissan altima I purchased from them. The electric car key stopped working, so I took it to them hoping them they can repair it. They charged me $154 for telling me my car key was not repairable, and need a new key with price of $350. I took the same key to a local locksmith. After putting a new battery, the car key works fine. Bottom line: don't go there, they are not worth your trust.
Horrible finance office Went to test drive a truck it had major noticable problems with steering and was filthy on the inside came back after they cleaned the truck and put new tires on it steering was still off but the big problem comes when I go to buy the truck. With a considerable down payment 25% of vehicals sale price and with a 690 credit score and co signer they give me an interest rate of 13%!!!! With that i walk out on the deal and when to another dealer and got 5%apr on the same priced truck. I will never buy a ve... read more
Business response:
Thank you for your honest feedback. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. At your earliest convenience, please contact General Manager, David Kelley at (469) 919-5544. We hope to hear from you soon.
Frequently asked questions about Nissan of McKinney Parts
How is Nissan of McKinney Parts rated?
Nissan of McKinney Parts has a 3.5 star rating with 121 reviews.
When is Nissan of McKinney Parts open?
Nissan of McKinney Parts is closed now. It will open tomorrow at 7:00 a.m.