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Nissan of McKinney Parts
- Auto Parts & Supplies
- McKinney, TX
About this business
Location details
3800 S Central Expy, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Don't go to service center, it will rip you off would put no star there is an option here. I am driving a Nissan altima I purchased from them. The electric car key stopped working, so I took it to them hoping them they can repair it. They charged me $154 for telling me my car key was not repairable, and need a new key with price of $350. I took the same key to a local locksmith. After putting a new battery, the car key works fine. Bottom line: don't go there, they are not worth your trust.
Horrible finance office Went to test drive a truck it had major noticable problems with steering and was filthy on the inside came back after they cleaned the truck and put new tires on it steering was still off but the big problem comes when I go to buy the truck. With a considerable down payment 25% of vehicals sale price and with a 690 credit score and co signer they give me an interest rate of 13%!!!! With that i walk out on the deal and when to another dealer and got 5%apr on the same priced truck. I will never buy a ve... read more
Business response:
Thank you for your honest feedback. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. At your earliest convenience, please contact General Manager, David Kelley at (469) 919-5544. We hope to hear from you soon.
Nissan cars are made of rodent food! My engine harness is being replaced for the 3rd time on a NEW Nissan car. The wiring is made out of a soy based material and rabbits, squirrels, rats are attracted to it. This was NOT disclosed to me when I purchased my new car. I purchased a new car for dependability but I am finding I have to have it repaired constantly because of the way it is made. The service department will do nothing other than validate that this is an issue that happens all the time to their cars. I have to pay ev... read more
New Service Advisor, I had the worst experience with a "New Service Advisor (Jordan)", I asked for an oil change and a tire rotation. I Mentioned to Jordan that my front left tire has leaked 2lbs of air, please have it checked out. then he took my car in. After 2 hrs, he tells me that he found a nail and it will cost $20 to repair. I told him to just add 2lbs of air. 20 minutes later he was driving my car on a flat tire, front left. Paid for tire rotation that I never received and was given excuse, by Jordan and his boss, af... read more
Purchase The sales manager Was very rude. They take a very long time to offer you a quote and when they come to know that you have gone to similar agencies they start talking to you sarcastically. Overall my experience was very negative which made up my mind of not buying a pathfinder and Inst wad go in for some other brand.
Baptism of fire turned bad - poor workmanship Baptism of fire turned bad - poor workmanship 3/21/16 - Versa 2012 up for 100K maintenance * was there 8am and it took them 4hrs to complete all works * took off and after a few miles of drive around 3pm of that same afternoon, "Check Engine Light" lit off * called Service Advisor and was told to bring it back the next morning for further checking 3/22/16 * was there 8am, they took the car inside for checking and took them 3hrs to complete all works including drivetests * was tol... read more
Business response:
We are very sorry to hear that you had continued problems with your car and the check engine light continuing to pop up. We hope that we were able to correctly fix the issue in a timely manner. If you feel the issue is still not resolved please call and speak with our service manager, Kirk McEwen. The dealership phone number is 214-544-4900.Thank you for driving the 20 miles to come see us, we greatly appreciate your business. We always want to ensure our customers are having a truly exceptional experience and hope we have e... read more
STAY AWAY If there was a no star rating I would use it here. I HAD purchased three cars in a row from them. A 2007 Nissan Altima, a 2011 Nissan Frontier then a 2013 Nissan Altima. The sales group is good and for the most part I always had good experiences with the Service Advisers. Actually even though I will never go there again and never buy another Nissan, the Service Adviser was always honest and good at his job. So over a period of 12-14 months as I was paying thousands of dollars for recommended maintenance on my 2013 ... read more
Business response:
We first want to say that we greatly appreciate you purchasing three cars from us. We greatly appreciate your repeat business. We pride ourselves on exceptional customer service and strive to take the best care of our customers. We always ask that our service technicians listen to our customers concerns about their vehicles. We apologize for any miscommunication or confusion there may have been with our service department. We value our customers and want to go above and beyond to ensure that they are happy. In your case I am... read more
Disappointing Experience with Repairs I have taken my Nissan GTR for service at Nissan of Mckinney. Very disappointing experience with the wheel alignment. Now, I am faced with buying new tires at 8000 miles. They blamed the machine. I will not be taking my car for service there. I have lost fate in the techs and the whole dealership.
Horrible lying salesman!!! Was told I was approved on a truck no problem with payments and everything where I needed them, my wife went and looked at it and drove it while I was away working, I took the day off work to clean out my car and go pickup the truck. Called (numerous times without a return phone call) before I called before heading up there and they said yes I was approved still but my parents had changed to nearly 700$ a month. I hate being lied to and Nissan of McKinney wasted my time. Lawerance would not return ... read more
Frequently asked questions about Nissan of McKinney Parts
How is Nissan of McKinney Parts rated?
Nissan of McKinney Parts has a 3.6 star rating with 129 reviews.
When is Nissan of McKinney Parts open?
Nissan of McKinney Parts is closed now. It will open tomorrow at 7:00 a.m.