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Nissan of South Bay
- Torrance, CA
About this business
Location details
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
At first I was a little disappointed because no one greeted or let me know where to go for service and I had to wait but Capri was extremely nice and now because of her I will definitely bring my wife car back for service
Business response:
Drrnjhnsn3, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We will be sure to pass along your feedback to Capri. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
I’m glad they covered the new battery with the Warranty. My car was washed clean when I picked it up.
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
They are the best no long waiting and they wash your car also , the best customer service around...thank you ,
Business response:
Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We really appreciate your feedback! Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager
Professional friendly service representatives. Very helpful in every way. Quality repair work. Clean waiting area.
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Always helpful knowledgeable staff also every time I come here I never have any problems
Business response:
Hello, thank you for the high star rating and your wonderful feedback. We are happy to hear that our team was knowledgeable and helpful. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
My last service was not the greatest experience. All other times prior it had been great. It seemed once I didn’t agree to the 6k additional repairs recommended - my service tech did not bother to communicate further with me. Not even a courtesy call that my car was ready and should be picked up by 5pm! Not even windshield fluid was added. Figured after spending $1600 hundred dollars on service that was just supposed to be an oil change and the ac to be looked at, I figured windshield fluid is one of the items that’s always ... read more
Business response:
Hello Michelle, it is disappointing for us to hear that your experience was anything less than great. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. If you wish to further discuss your experience, we would be happy to. Kind Regards, Elizabeth Reyes Customer Relations Manager
No waiting at all once we pulled up the waiting line ! Our service advisor Chris came up right away to welcome us ! He had us out of the facility about twenty mins !
Business response:
Hello, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager
Excellent customer service and I will recommend it to all my friends and family specialty Capri was a big help thank you
Business response:
Hello Nancy, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to share your positive experience. Have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager
Courteous and polite people if I had a question Oh boy, what can I say? They were quiet around me. If I had a question they answered it. They were polite. They were five all of the way.5
Business response:
Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager
Frequently asked questions about Nissan of South Bay
How is Nissan of South Bay rated?
Nissan of South Bay has a 4.4 star rating with 4,360 reviews.
When is Nissan of South Bay open?
Nissan of South Bay is open now. It will close at 10:00 p.m.