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Nissan of South Bay
- Torrance, CA
About this business
Specialties Your Premier Nissan Dealership in the South Bay History Established in 2016. Nissan od South Bay is under new management and ready to provide the highest levels of customer service for the local community.
Location details
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
I have been here quite a few times on multiple vehicles over the years. No complaints, except this time, I noticed a slight scratch and dent (about 1.5 ft long) on the left rear door after arriving at home. Maybe Richard’s pre-service photo could verify.
Business response:
Hello Mr. Matt Ting, we read and understood your concerns therefore we pulled the walk-around pictures and noticed quite a few scratches on your vehicle; however, the side you are concerned about not only had scratches, but it also has a large dent. I sent you an email with the picture for reference. We are truly disappointed to have received a negative review due to the scratch you noticed upon arriving home, but based on our pictures those scratches were already there. Negative reviews not only affect the reputation of our... read more
Torrance nissan service department is the best they do a great job on your car job well done .My service advisor Chris is the Best
Business response:
Hello Renee, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We truly appreciate your business and support. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager
Clean, sharp, true. From the moment I pull up to the moment I 'drive away' I know I chose right.
Business response:
Hello, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager
Excellent service and really helpful and informative on what I need for my truck Was done fast
Business response:
Hello, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager
April 3rd Divine Timing. purchased pre owned 2022 Maxima Marcel started the whole sales talk followed by Diego, Manager, Miguel took over from Marcel, he was so knowledgeable, so patient. Christian took over from Diego. Smooth transition alll notes on their system. Final finance Miguel. Closed the deal. All staff very committed and caring. The store ambience is great.
Business response:
Hello, congratulation on your Nissan Maxima and welcome to the Nissan of Torrance family. We're happy you found our staff to be so supportive during your vehicle shopping experience. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Quick and courteous service Helpful workers, clean facilities, prompt service, and friendly staff Reliable service
Business response:
Hi Chris, thank you so much for your positive comments about Nissan of Torrance! Your kind words mean so much to our team. Kind Regards, Elizabeth Reyes Customer Relations Manager
My first time servicing my vehicle at Torrance Nissan and will definitely be back! Marcell provided amazing customer service. The updates provided on my vehicle maintenance were definitely a plus!
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Your satisfaction is our top priority. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
The car was taken care of. Average for a dealer if you need warranty work or less, otherwise go elsewhere as price$ are $$$$$
Business response:
Hi Poei, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not to the expectations we strive for. We understand that our prices are higher than those of a private mechanic; however, you are dealing with Nissan Certified Technicians amongst other perks that we offer vs. private mechanics. We respect your feedback and are happy to hear that your vehicle was taken care of. Kind Regards, Elizabeth Reyes Customer Relations Manager
I came in to check on my battery because all of the power in the car was completely out. Marcell assured me that it probably wasn’t a big deal, he also notified me that it will be covered under factory warranty through Nissan. Marcell had a great demeanor and was very reassuring throughout the process. There’s no doubt, that I will return to Nissan of Torrance for any of my needs concerning my Nissan Ariya. Thank you.
Business response:
Hello Marcus, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! Please don't hesitate to reach out to us if there's anything more we can do! Thank you again for letting our team know how we did! Kind Regards, Elizabeth Reyes Customer Relations Manager
Frequently asked questions about Nissan of South Bay
How is Nissan of South Bay rated?
Nissan of South Bay has a 4.9 star rating with 3,418 reviews.
When is Nissan of South Bay open?
Nissan of South Bay is open now. It will close at 10:00 p.m.