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Nissan of South Bay
- Torrance, CA
About this business
Location details
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
I have been bringing my car to this dealership for years for service, and while my past experiences have been mixed, I want to take a moment to acknowledge the outstanding professionalism and care shown by Capri and Jimmy. They are consistently friendly, attentive, and make an effort to ensure customers feel seen and supported. Unfortunately, I can’t say the same for the rest of the staff. On several occasions, including my most recent visit, I experienced a lack of basic courtesy—no greetings, no updates, just blank stares ... read more
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Capri and Jimmy. I have also shared your feedback with our service Manager as we understand the importance of being greeted, acknowledged and feeling welcomed. Thank you for your feedback as we are always looking for ways to improve. We hope to be of assistance soon. Kind Regards, Elizabeth Reyes Customer Relations Manager
Helpful, understanding, fare, honest, passionate, reliable, reasonable, realistic, high quality, clean, giving, joyful, friendly, sincere
Business response:
Hello Crystal, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
He was very knowledgeable about the repairs and very attentive to my requests during his busy schedule
Business response:
Hi Kay, thank you so much for your positive comments about Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager
When the time comes to change your brakes, oil, or service your engine Torrance Nissan actually makes those icky - yucky mandatory chores pleasant. Take it from someone thats been around.
Business response:
Hello, we're glad you had such a wonderful experience with our service team! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager
I've had all of my vehicle serviced Nissan Torrance. The service has always been excellent.
Business response:
Our team strives to deliver an excellent service experience, and we are glad Nissan of Torrance has provided just that. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Everyone is very courteous and friendly in this Nissan Dealership our entire family go for years. They never disappoint us!
Business response:
Hello Rieko, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
Customer service was good, I was kept up to date about the service time of my car
Business response:
Hello, your wonderful feedback and rating mean a lot to us. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
My experience was excellent. Everything went very smooth and everyone was very helpful. Justin was able to clearly answer any questions I had, but the most important part was that I didn’t feel pressured. I told him what I was looking for and he was able to deliver. I highly recommend this place! I am very pleased with my Nissan Aryia and my experience!
Business response:
Congratulations on your brand-new Nissan ARIYA and welcome to the Nissan of Torrance family! We are very happy to hear that Justin provided such a smooth and pressure free experience. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager
I've been coming to Torrance Nissan since 2018 and they have always given great customer service
Business response:
Hello Travond, thank you; we appreciate your wonderful feedback and your loyalty to Nissan of Torrance! Thank you again for leaving us this response, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Frequently asked questions about Nissan of South Bay
How is Nissan of South Bay rated?
Nissan of South Bay has a 4.4 star rating with 4,344 reviews.
When is Nissan of South Bay open?
Nissan of South Bay is closed now. It will open at 9:00 a.m.