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Nissan of South Bay
- Torrance, CA
About this business
Specialties Your Premier Nissan Dealership in the South Bay History Established in 2016. Nissan od South Bay is under new management and ready to provide the highest levels of customer service for the local community.
Location details
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
I went to this dealer for an oil change. It was my first time here and I was welcomed immediately by my advisor Marcell when I pulled into the service area. I was expecting a wait of about two hours but to my surprise I was only there for a little over an hour. Everything ran quickly and smoothly, I was very pleased.
Business response:
Hi Giselle, we're so glad that we were able to go above and beyond your expectations! We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager
The young man that helped me was very professional. Really appreciate it look forward to my next visit
Business response:
Hello Carl, your satisfaction is our top priority, and we are glad to hear that you enjoyed your visit to our service department. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager
experience was great! Employees are attentive and makes you feel welcomed! Chris in service dept is great!
Business response:
Hi Ian! We're so happy we were able to help you out! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager
Everyone was very helpful and went above and beyond to get us the help we needed.
Business response:
Hello Ian, we're so glad that we were able to go above and beyond your expectations! We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Solved a number of issues with both our cars and went above and beyond . Transparent process
Business response:
Hello John, thank you so much for your high rating! We are so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do! Kind Regards, Elizabeth Reyes Customer Relations Manager
Excellent customer service and answered all my questions. Looking forward till the next service is due.
Business response:
Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager
Excellent customer service, they always go above and beyond for me. I will continue to do business with this dealer as long as I own my Nissan. Highly recommend!
Business response:
Hello Lizzy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We sincerely thank you for the positive review and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
My process was a little to long, close to 7 hrs? I wasnt offered any lunch? Only that they have a venting machine? Also I wasnt told about any dents, scratches on the car? I did find a few?? Also Im receiving mail from other Lenders regarding my Financing, there saying FALSE Accusations against me about my HISTORY?? I dont appreciate that? Its suppose to be PERSONAL? I Dont want any MAIL SENT TO THE PHYSICAL ADDRESS I HAVE ON FILE, I had to CALL THE LENDER that accepted my LOAN, TO GIVE MY PO BOX ADDRESS, And that the MAIL I... read more
Business response:
Hello Toni, thank you for your feedback as it allows us the opportunity to improve. I did speak with Mr. Duarte regarding your concerns, and he states he did contact you and offered to have you come in to go over your contract and vehicle features; however, at the time you told him you'd call him back to schedule an appointment and never heard back from you. Our team is happy to help, please give us a call at your earliest convenience to have you scheduled in. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manag... read more
The service was good and I enjoy leaving the dealership with clean car since they wash my car after the oil change.
Business response:
Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Frequently asked questions about Nissan of South Bay
How is Nissan of South Bay rated?
Nissan of South Bay has a 4.9 star rating with 3,044 reviews.
When is Nissan of South Bay open?
Nissan of South Bay is open now. It will close at 10:00 p.m.