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Nissan of South Bay
- Torrance, CA
About this business
Location details
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
Great location, easy to access. Clean facility, my service associate was friendly and attentive. Thanks.
Business response:
Hello Ashley, thank you; we appreciate your positive feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
I liked how they sent me a video of how my car is, and the list of recommended repairs. Richard was kind too.
Business response:
Hi Riley! We always strive to provide top quality service to every customer and are pleased to hear that you enjoyed the videos and the list of recommendations. Our goal is to help you maintain your vehicle in the best shape possible. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager
Capri was PHENOMENAL! !! She ensured that my questions and concerns about my vehicle were answered and informing me once the service was completed. She thoroughly informed me about tbe Sunbit’s program, which I needed to use at the time of my vehicle service. Honestly, Torrance Nissan was exceptional in their service and support; a couple of note worthy things; one of the mechanics kindly and patiently guided me to Capri (it was my 1st time at the dealership and I had NO CLUE where to go lol$ when I first arrived for my appo... read more
Business response:
Hello Karla, thank you for your praise and kind comments about our team. We are so glad that we were able to go above and beyond your expectations! We welcome you to the Nissan of Torrance family and look forward to your next visit. Kind Regards, Elizabeth Reyes Customer Relations Manager
The location atmosphere is very peaceful and the service representative are very friendly and helpful.
Business response:
Hello Joyce, thank you; we appreciate your positive feedback! Is there anything our team could have done to earn a 5-star rating? Unfortunately, a 3-star review is considered a low rating, and we do strive to earn the highest rating possible. Please give us a call if you wish to further discuss. Thank you for your time in providing our team with this feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager
The people in the dealership are very friendly and courteous.A loyal customer for 9 years.
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you've had such a positive experience at Nissan of Torrance. We thank you for your loyalty, it truly means so much to our team. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager
Very professional and personable. Took time to explain details. Updated me on work being done.
Business response:
Hello, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager
Jimmy was the best experience ever at this location since I bought my car, he is honest and trustworthy
Business response:
Hello, we appreciate your honest review. We understand Jimmy provided the best experience you've had at our location. Is there anything Jimmy could have done differently to earn a 5-star rating? Unfortunately, your comments about your experience were great but the 1-star rating is a failing rating. We hope to be of service in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager
Nissan of Torrance is always there to help and service my car with great care and attention. They let me know if I need any more service or repairs in the near future or maybe now and what I need to pay attention to. Always letting me know what my car needs!
Business response:
Hello, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
I came in to the dealership to find out why my brakes were still squeaking when I came in earlier last month to have them replace?? My Service Advisor, Chris said it was my rear brakes that was making all that noise! So ... Hopefully Nissan will fix them right this time?!? ??
Business response:
If you have any further questions, please don't hesitate to reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager
Frequently asked questions about Nissan of South Bay
How is Nissan of South Bay rated?
Nissan of South Bay has a 4.4 star rating with 4,355 reviews.
When is Nissan of South Bay open?
Nissan of South Bay is closed now. It will open at 9:00 a.m.