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Nissan of South Bay
- Torrance, CA
About this business
Location details
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
I kept having to call for updates without any real timeframe provided which is never ideal when you need your car
Business response:
Hi Kvuoso, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Please don't hesitate to reach out to us if you wish to further discuss. Kind Regards, Elizabeth Reyes Customer Relations Manager
I received prompt and professional assistance from Richard, who clearly explained the necessary steps for my upcoming trip and outlined recommended services. After my car was serviced, Nissan followed up with a helpful video showing additional repairs that I chose to postpone but will need to address soon. Great transparency and communication throughout the experience!
Business response:
Hello Jerry, we're glad to hear we delivered such a great experience. We sincerely thank you for the positive review and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
Great service as always. Really appreciate the video recommendations so I could see the areas of concerns.
Business response:
Hello Jonathan, we're so glad that we were able to go above and beyond your expectations! The videos are a great way to see a visual of the recommended work. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
Nice and clean inside the dealership. The best was Richard’s service! He was polite, welcoming, knowledgeable and professional. Thank you!
Business response:
Hello Mariaelena, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Jimmy goes the extra mile! He would text me days after I got my truck out from service! When my truck needed a special order part he would order it and text me when the part arrived so we could schedule the replacement of the part! Overall he is in my book one of the highest assets for the Nissan service department Thank you Jimmy! Gilbert Rocha 310-489-5847
Business response:
Hello Gilberto, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for sharing your positive experience and we look forward to your next visit. Kind Regards, Elizabeth Reyes Customer Relations Manager
I've had Jimmy twice and he's always very helpful. I've always gotten great service when I bring my car in. The staff is always helpful and friendly.
Business response:
Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager
Rick is great. He is very knowledgeable, personable and helpful. I am happy using Nissan of Torrance as my go to repair site because of him.
Business response:
Hello David, thank you for your kind review; we are happy to pass along your comments to Rick! Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager
I am very happy with the good quality of service I received when purchasing my new vehicle.
Business response:
Hello Henry, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know! Kind Regards, Elizabeth Reyes Customer Relations Manager
Chris is being friendly and straight to the point. Will come back for service again
Business response:
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager
Frequently asked questions about Nissan of South Bay
How is Nissan of South Bay rated?
Nissan of South Bay has a 4.4 star rating with 4,397 reviews.
When is Nissan of South Bay open?
Nissan of South Bay is closed now. It will open at 9:00 a.m.